Mandy De Kock (nee Ludeke)

Experience

• 

  Benjemijn Ladies Residence

  Jan 2010 - Nov 2010

  House Committee Member

  House Committee Member - Treasurer and Transformation

• 

  University of Johannesburg

  Feb 2010 - Nov 2010

  Academic Assistant
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  University of Johannesburg

  Feb 2011 - Oct 2011

  Law of Persons and Introduction to Legal Studies Tutor

  Advised fisrt year students on the subject. Preparing students for tests and exams. Explaining the theory in a practical sense. Helping students develop study methods.

• 

  Webber Wentzel

  Jan 2012 - Apr 2015

  - Prepared legal documents, including responses to the Health Professions Council of South Africa and documents in dispute proceedings.- Attended and guided medical practitioners during professional hearings, inquiries and court proceedings.

  • Legal Associate

    Jan 2014 - Apr 2015

  • Candidate attorney

    Jan 2012 - Jan 2014
• 

  Multichoice Support Services (Pty) Ltd

  May 2015 - Jul 2022

  - Drafted, reviewed and negotiated multi-national and strategic commercial, data and technology contracts for 12+ businesses located in Africa and the Netherlands (including acquisition of Betking shares).- Pioneered the technology modernization project for legal.- Guided 16+ members of the legal department through business projects, including the implementation of DStv and GOtv subscriber terms and conditions in collaboration with 7+ diverse business teams (operations, tax, finance, regulatory).- Spearheaded the first legal graduate program within the MultiChoice Group, including training, mentoring, development and skills transfer.- Advised on and mediated operational matters to reduce risk (one which equated to a saving of R1 million).- Implemented and administered a knowledge platform for the legal team, which included preparing and hosting training, formulating contract principles playbooks, instruction tracking, managing 100’s of templates, clauses, opinions and the like.- Designed and co-hosted legal webinars for the benefit of business partners.- Designed and launched 3+ internal and external websites incorporating need to know information and legal documents.- Spearheaded the legal department's operations, ranging from capacity planning, external stakeholder engagements, preparation of monthly litigation reports, monitoring OfficeVibe, preparation of weekly and monthly reports to the Head of Legal.- Formulated and monitored customer engagement analytics, providing first insight into how business partners interact with the legal department and identifying areas of improvement.- Co-managed department budget.- Reengineered internal contract profiling processes to reduce errors and decrease turnaround times, saving R30 000+ per month on profiling costs.- Developed a performance review questionnaire to protect employee privacy, fairness, and trust, preventing a catastrophic performance review sent via email (which would affect honesty and fairness). Show less - Engaged 20+ business partners to prepare, review and finalize contracts in relation to the Southern - Africa region.- Achieved monthly updates and reported on litigation matters, including external stakeholder management in Namibia and Seychelles.- Devised a due diligence process template to measure the vendors paid without contracts, achieving a 50% + reduction in workload and a saving of R60 000+ per quarter.- Improved operational efficiency by streamlining internal business approval processes relating to commercial transactions involving 6 departments (tax, finance, procurement, compliance, legal, and regulatory).- Initiated a centralized clause library to facilitate efficient drafting by counsel and reduce costs associated with reviewing and updating documents (R200 000+ per annum). - Reduced in-house counsel's workload by developing an automating contracting system.- Drafted and implemented purchase order terms and conditions to minimise the risk of vendors being paid without contracts. Show less - Acted as lead counsel in the transfer of MultiChoice Africa Limited to MultiChoice Africa Holdings B.V.- Advised 6+ businesses in Southern Africa with commercial issues, including drafting contracts and advising on commercial matters.- Collated monthly litigation updates and managed litigation for the Southern Africa region.- Conducted a quarterly due diligence of vendors paid without contracts and implemented contracts for those vendors without contracts.- Facilitated training on the legal process, and the importance of engaging legal in negotiations. Show less

  • Manager to the Head of Department

    Apr 2020 - Jul 2022

  • Senior Legal Counsel

    Jul 2018 - Mar 2020

  • Legal Counsel

    May 2015 - Jun 2018
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  Katalúein Legal Services

  Aug 2022 - now

  Director

  Katalúein offers Effectiveness Consulting and tools.

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  Mandy de Kock Attorneys

  Feb 2023 - now

  Director
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  Melkies Who Care

  Aug 2024 - now

  Director

  Leadership: Overseeing the day-to-day activities of the NGOFundraising: Supporting fundraising efforts and developing strategies to secure fundingStakeholder relationships: Fostering relationships with donors, sponsors, and other stakeholdersCompliance: Ensuring the NPC complies with legal and ethical standardsCommunication: Serving as the spokesperson for the NPC