Viktorija Zaritska

Experience

• 

  Versobank AS

  Jul 2014 - Mar 2017

  Junior Regional Manager

  Previously: Assistant to Regional Manager | TraineeProgressed from trainee to junior regional manager over nearly 3 years, developing a strong client portfolio and supporting regional business growth. Key responsibilities included client relationship management, sales support, compliance coordination, customer onboarding, and contract negotiations. Gained comprehensive experience in banking operations, customer service, and regional sales strategy.

• 

  DECTA

  Apr 2017 - now

  Throughout my 8+ years at DECTA, I've had the opportunity to grow alongside the company—starting from a hands-on role in account management and evolving into a strategic leadership position. My journey reflects a deepening of expertise in client relationship management, business development, and team leadership within the fast-paced world of fintech and payment solutions.Beginning with onboarding and supporting clients, I gradually moved into senior roles where I led key accounts, identified growth opportunities, and consistently aligned customer needs with our products and services. As a Key Account Manager, I built long-term partnerships with high-value clients, driving both client satisfaction and revenue growth.In my current role as Deputy Head of the Customer Relationship Division, I oversee a team of talented relationship managers, ensuring we deliver personalized, compliant, and scalable solutions. I focus on strengthening customer engagement, optimizing internal processes, and supporting the company’s broader strategic goals through data-driven decision-making and cross-functional collaboration. Show less

  • Deputy Head of Customer Relationship Division

    Feb 2025 - now

  • Key Account Manager

    Feb 2020 - now

  • Senior Account Manager

    Mar 2018 - Jan 2020

  • Account Manager

    Apr 2017 - Feb 2018