Deep Enrich
Rajan Naranbhai
Junior office Accountant assistant
72 followers
Luton, England, United Kingdom
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About me
IT Service Desk Technical Analyst @ Central Bedfordshire Council | Bachelor of Science in Information Technology
Education
Luton Sixth Form college
2014 - 2016BTEC ICT and Business studies National Diploma with Double Distinction* and MeritIcknield High School
2009 - 2014Activities and Societies: School football team, captained High School Tennis team GCSE Mathematics Science English Business studies Film Studies
De Montfort University
2016 - 2019Bachelor of Science - BS Information Technology
Experience
BP SHAH & CO
Mar 2013 - Apr 2013Junior office Accountant assistantResponsible for analysing and writing payments and receipts. Cash and book maintenance, entering data into spreadsheets for clients.
TK MAXX
Nov 2014 - Sept 2015Sales AssistantResponsible for providing customer service and duties include dealing with customer queries and resolving their issues.
Co-op
May 2016 - Nov 2017Customer Service AssistantShop floor assistant and responsible for providing customer assistance. Duties include processing card and cash payments, helping customers find products.
Concentrix
Nov 2019 - Apr 2020Customer care agentResponsible for analysing claims and working with dealerships across the country. Responsible for case handling and financial claims. Activities include reviewing, decisioning and processing claims.
Central Bedfordshire Council
Dec 2020 - nowIT Service Desk Technical Analyst
Mar 2024 - nowIT Service Desk Technician
Jun 2023 - Mar 2024Customer Service Advisor ASC
Dec 2020 - Mar 2024
Licenses & Certifications
ITIL v4
AXELOS Global Best PracticeApr 2024
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