Muhammet Seyidoglu

Experience

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  Arab IT

  Jan 2003 - Aug 2005

  Sales Executive and Customer Service Officer

  Key Responsibilities: Provided system analysis techniques and procedures including consulting with users to determine hardware/software or system functional specifications. Involved in overall administration of customers' websites, dynamic portals, e-applications and Red Dot-CMS in accordance with organizational standards and procedures. Identified and researched business/community requirements for website content management systems ascertaining smooth work flow. Generated revenues, maximized profit margins by identifying high potential sales opportunities and prioritized them to augment sales/ revenues. Ensured clear communication pertaining to service terms and conditions, assured confidentiality on main services/ value added services. Maintained efficient business relations with customers, responded to customer queries pertaining to company services and provided excellent customer service thus developing a large customer base. Show less

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  Arabic Computer Systems

  May 2006 - Apr 2008

  Sales Representative - Government Sector

  Key Responsibilities: Actively focused on achievement of sales targets. Expanded business reach and proactively created new sales leads / opportunities. Performed feasibility studies and market research to implement sales objectives/ plans and proposed business recommendations to the management team to support all market activities. Communicated features of the various products to customers/ clients for attaining highest level of customer confidence resulting in increased revenues/profits. Provided superior client service and ensured complete customer satisfaction by ascertaining all delivery deadlines and commitments to customers are met. Built customer base, conducted sales promotions of new products, established sales goals and continually exceeded targets. Show less

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  OPTIMIZA

  Apr 2008 - Jun 2009

  ACCOUNT MANAGER - TELECOM SECTOR

  Key Responsibilities: Efficiently managed external relationships with customers, governmental bodies and private sectors to enhance the image and reputation of the company. Executed end to end sales process right from bidding to delivery of extensive variety of products including DELL EMC Storage, Servers, PCs, Laptop, IPG, HR systems, network solutions, professional implementation and maintenance contracts. Spearheaded key accounts telecom sector sales activities for seamless functioning of sales activities leading to optimal growth chart of the organization. Managed sales and marketing activities of the company for various products. Identified customer needs and suggested most appropriate solutions within the product range. Attended to client inquiries, demonstrated thorough product knowledge and provided excellent customer service thus developing a large customer base. Kept abreast of latest technological advancements and utilized the potential of the same to respond to the distinctive needs of the organization. Show less

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  Arabic Computer Systems

  Jun 2009 - Feb 2013

  Highlights: Played a key role in augmenting sales target by SAR 16 millions, by achieving SAR 42 millions sales in the year 2012. Instrumental in boosting sales target by SAR 6 millions, by achieving SAR 32 millions sales in the year Key Responsibilities: Identifying primary thrust areas of business based on market research and competitor analysis. Designing and implementing strategic marketing and business development measures to optimize sales, volume distribution and customer service. Developing and implementing an integrated range of sales strategies, generating revenues, maximizing profit margins by identifying high potential sales opportunities and prioritizing them. Projecting sales targets, bids analysis and structuring schedules and formulating initiatives for achieving the targets while keeping the area manager abreast of all the sales initiatives. Effectively introducing new products and technologies to the existing key accounts, consolidating existing clients, ensuring top line sales goals and bottom line profit goals are met, by identifying profitability/revenue impact of business opportunities. Maneuvering sales, profitability and customer satisfaction scores by providing outstanding customer service resulting in long term loyalty. Delivering exceptional customer service and proactively developing customer relations through soliciting feedback and addressing/ resolving customer complaints. Conducting periodic sales review and drafting sales analysis report to keep the upper management abreast of all sales initiatives of the department. Show less Key Responsibilities: Explored new business opportunities, provided strategic guidance on new product introduction and sales promotional events and campaigns. Provided pre/ post-sales technical support to customers, ensuring that delivery and quality norms are met in accordance with company policies and procedures. Handled key accounts of the company, identified requirements in view of market access, recommended options for optimizing resources, secured orders and ensured all products/ services are adhered to client specifications. Generated awareness to the customers with emphasis on new products to ensure company’s competitive position in anticipation of changing customer needs within the dynamic environment. Maximized sales opportunities across existing client portfolio, formulated strategic account plans to create sales proposals yielding profitable account development and growth. Created and developed new business clients and sustained existing customer base, converted leads into business for the company and ensured renewals to surpass targets. Show less

  • Manager Healthcare Sector

    Jan 2012 - Feb 2013

  • Major Account Manager

    Jun 2009 - Dec 2011
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  Emdad Solutions

  Dec 2013 - Mar 2016

  Senior Account Manager

  Handling sales for (Huawei Enterprise Solutions) IP, IT, UC&C, Data Center. BMC Software ( ITSM Service Support, Data Center Automation, Performance & Avilability, Workload Automation) Zservices ( Zscaler Web Cloud Security). Create potential sales opportunities. Manage projects delivery

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  Microland Limited

  Apr 2016 - Jun 2018

  Senior Account Manager, Enterprise Sector

  Handling Sales in Riyadh, Jeddah & Dammam Selling IT Infrastructure Services ( DC Services, Managed Services, NOC & SOC, EUS) Good understanding of Saudi market Good relationship with Government sector Understanding customer business requirements Generate Business from new accounts

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  Data Consult

  Jul 2018 - now

  Senior Account Manager

  Sell IT infrastructure solutions (Managed Services, IT Infrastructure, Networks, Data Security, Cyber Security, MS Exchange, Office 365, Active Directory, Collaboration, Contact Center, Customer Experience over Omnichannel, and Digital Transformation) and handle sales in Saudi.Possess a good understanding of the Saudi market and strong relationships with government sectors such as Education and Healthcare, as well as the finance sector.Understand customer business requirements and generate business from new accounts. Show less