
Timeline
About me
Family Coach-Student Support Services @ Agora Cyber Charter School | Human Resource Manager @Greater Beginnings Learning Center | Customer Service Specialist
Education

Norfolk state university
1988 -Health and physical education/fitnessActivities and Societies: Gospel Choir

Thompson institute
1994 - 1996Diploma of education medical/clinical assistantGraduated with High Honors

Penn foster
2021 - 2023Diploma of education human resources management/personnel administration, general
Woodrow wilson high school
1984 - 1988High school diplomaActivities and Societies: Basketball, Softball, Soccer,Gospel Choir
Experience

Hardy williams academy charter school
Sept 2005 - Aug 2011Read 180 specialist -student support specialistEliminated learning gaps and effectively instructed students by using teaching aids and motivational strategies.Conducted small group and individual classroom activities with students based on differentiated learning needs.Utilized the READ 180™ program to provide students with strategies to become proficient or advanced in areas of reading comprehension, fluency, vocabulary, grammar, writing, phonics, and spellingCreated an exciting learning environment, i.e.: interesting instructional materials, daily lesson plans, and “fun” classroom enhancementsEncouraged frequent communication with parents in order to achieve resultsWrote lesson plans for all classes in all subject areasProvided enhanced supports, i.e.: 1:1 tutoring, test preparation, and mentoring Show less

Agora cyber charter school
Aug 2011 - nowFamily coach-student support servicesServing as a family’s first point of contactMonitoring student attendance and developing School Attendance Improvement Plans (SAIP)Motivating students to achieve and engage in classMonitor student compliance with school policies including testing requirements, attendance, and overall successEnsure students and families are aware of and receiving all appropriate academic and social supports offered by the schoolServe as a primary liaison role between students' families, school, and other supportsMonitor student compliance with school policies including testing requirements, attendance, and overall successMentor (formal and informal) to newly hired Family Coaches on an ongoing basisAdvocate on students' behalf for unique supports to maintain student successCo-lead student extracurricular activities including field trips, graduation, and prom eventsPromote post-high school events including vocational schools, college fairs, etc.…Create and develop strong relationships with families, which lead to enhanced supports for student successOccasionally work with Agora's crisis intervention team to provide families with additional resourcesAchieved the highest performance ratings on annual employee appraisal, for seven consecutive years of employmentCo-lead student extracurricular activities including field trips, graduation, and prom eventsPromote post-high school events including vocational schools, college fairs, etc.… Show less

Kohl's
Oct 2018 - Mar 2019Pos associateBoosted store numbers by promoting loyalty programs and encouraging credit card applications.Processed efficient and accurate cash, check, debit, and credit card payments using the Point-of-Sale system.Learned roles of other departments to provide coverage and keep store operational.Restocked, recovered, and reset check-outs to maintain a professional appearance and promote last-minute purchases..

Greater beginnings learning center
Sept 2019 - nowHiring managerIn my role as the Hiring Manager at Greater Beginnings Learning Center, I am responsible for conducting phone screenings, interviews, and onboarding new employees. I ensured all new hire documentation is complete and accurately entered into the database. Additionally, I respond to employee concerns promptly and conducted orientation and training sessions to explain company policies and procedures.

Target
Oct 2019 - Jul 2021Guest adocate• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.• Resolved issues with cash registers, card scanners and printers.• Wrapped items and bagged purchases properly to prevent merchandise breakage.• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Licenses & Certifications

Blended youth mental health first aid - jen barrios & nancy compton
Mental health first aid trainingsDec 2021- View certificate

Create a profile and network on linkedin
CourseraNov 2021 - View certificate

Email basics
Gcf global learningNov 2023 - View certificate

The bits and bytes of computer networking
CourseraNov 2021 - View certificate

Technical support fundamentals
CourseraNov 2021 - View certificate

Macos
Gcf global learningNov 2023 - View certificate

Digital marketing
Hubspot academyNov 2024 - View certificate

Basic computer skills
Gcf global learningNov 2023
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