Experience

• 

  Hotel azad india

  Jan 2017 - Dec 2018

  Waiter/barista

  • Managed opening duties at Hotel Azad India, ensuring all equipment was clean and in working order.• Provided friendly and efficient service to customers, ensuring their satisfaction.• Prepared coffee and drinks to high standards, maintaining quality and consistency.

• 

  Simple food company

  Feb 2019 - Nov 2020

  Head barista

  In my role as Head Barista at Simple Food Company in Riyadh, Saudi Arabia, I successfully managed inventory, trained staff, and maintained budget to ensure smooth operations. With a focus on excellent guest service, I prepared and served a variety of hot and cold beverages, including coffee and tea.

• 

  34 all day kitchen

  Nov 2020 - Jan 2023

  Restaurant supervisor

  • Managed opening and closing procedures at 34 All Day Kitchen to ensure company standards were met daily.• Analyzed guest satisfaction surveys to identify trends and implemented action plans to enhance guest services.• Oversaw key management during all scheduled shifts to maintain security and operational efficiency.

• 

  Hjeen roasters - محمصة هجين

  Jan 2023 - now

  Oversaw daily operations across multiple coffee shop locations to ensure efficiency and consistency.Trained, mentored, and managed store managers and team members to achieve performance goals.Developed and implemented operational strategies to enhance customer experience and optimize profits.

  • Multi Unit Manager

    Jan 2025 - now

  • Store Manager

    Jan 2023 - Jan 2025