Experience

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  Bhs

  Nov 1988 - Mar 1994

  Sales assistant

  Sales Assistant

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  Terrace road primary school

  Mar 2002 - Nov 2007

  Ict teaching assistant

  Key Responsibilities: Providing technical support and advice to staff and pupils. Producing long-term and short-term plans for the ICT department and curriculum paying heed to budget allowances.School website developmentDesigning documentation and learning resources.Providing training opportunities in ICT for staff.Providing ICT lessons for pupils following the curriculum.Reporting warranty or Service Level Agreement issues to the relevant bodies.Coordinating School Council and Pupil Assessment.http://www.tes.co.uk/article.aspx?storycode=2140261http://www.learn-ict.org.uk/materials/documents/swansea_elearning/ictsers_2k6_7.pdf Show less

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  Swansea itec, swansea

  Nov 2007 - Apr 2017

  It trainer & nvq assessor

  Key Responsibilities: Provided technical, user support, instruction and advice to commercial clients, apprentices and other work-based learning students. Provided specialist tuition in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook), Adobe Photoshop, Adobe Dreamweaver, web-based Content Management Systems, such as Moodle, Joomla and Wordpress, Google Web Analytics, Search Engine Optimisation and social media for business eMarketing. Promoted the use of cloud technologies for business, signed the business up to Google for Education to replace old mail server (Exchange) and instead use Google Mail, Drive, Calendar and Docs for collaborative working. Designed company website (Joomla), Moodle elearning portal and created company social media channels: Facebook, Twitter and LinkedIn. Designed company floor banner, displayed at all events. Secured and maintain company network and servers. Designed scheme of work, course/teaching notes and learning resources. Marked, assessed and invigilated examinations. Show less

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  Swansea itec

  Oct 2013 - Apr 2017

  Training development manager

  Plan for cost-effective delivery of new and ongoing services to meet diverse client expectations and current IT skills gaps, pan-Wales. Attend and collaborate in working group meetings with consortium members to analyse current performance outcomes of own business and peer group. Build strategic plans to improve consortium and business performance, fulfilling all contractual obligations to secure future Welsh Government contracts and become a sector-leading organisation. Collaborate with managers and delivery staff to make decisions on marketing strategies, innovative practices and technologies, and agree organisational aims and objectives. Design and develop UX environments to facilitate usability and simplicity of online interactive screens for learning or user feedback. Identify and utilise staff talent and competencies to promote good practices in the whole organisation. Regularly visit and meet with employers and apprentices across Wales: from the NHS in North Wales, Mid Wales and Cardiff; local government organisations in South Wales and smaller companies; to ensure client satisfaction and smooth delivery of apprenticeship programmes. Listen to and be flexible to the diverse needs of our client-base, offering a bespoke and value-added service whilst maintaining cost efficiency at all times. Work alongside MD to give assessment of staff competencies during appraisals and make recommendations for staff CPD. Assist in recruitment of delivery staff. Quality assurance, assessing and invigilating exams. Show less

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  Gower college swansea

  Apr 2017 - now

  Managing a large team of administrators and finance officers. Maintaining data compliance for the college work-based learning contracts for Welsh Government and the Education and Skills Funding Agency in England. Keeping accurate learner data, securing to ISO 27001 standards and preparing data for LLWR submissions and PAGS audit, ensuring policies and procedures are fully adhered.Liaising with sub-contractors, faculty and work-based learning delivery teams to ensure assessors are familiar with paperwork and receive adequate training.Administering Maytas database for LLWR and ESFA learner records, devising user-friendly screens and advanced reports.Managing the roll out of Smart Assessor ePortfolio system across all apprentices and Core/SFI funded learners. Show less

  • Commercial Manager - Digital and Business Administration

    Aug 2022 - now

  • Contract Compliance Coordinator

    Apr 2017 - Aug 2022