Experience

• 

  Welspun world

  Apr 2016 - Jun 2016

  Internship trainee
• 

  Salebhai

  Jan 2017 - Feb 2017

  Research and vendor management
• 

  Cogoport

  May 2017 - Jul 2018

  Sales evangelist

  • Managed a diverse portfolio of approximately eighty exporter/importer clients• Actively engaged with clients to promote Cogoport’s innovative freight exchange platform• Ensured efficient service delivery, maintaining transparency and providing real-time technological visibility of shipments• Excelled in building trust and establishing long-term, mutually beneficial relationships with clients• Took charge of lead filtration and client servicing, thoroughly understanding clients' specific needs and pain points• Handled project coordination with a focus on aligning client needs with service offerings• Conducted in-depth market analysis to stay ahead of industry trends and adjust strategies accordingly Show less

• 

  Shipsy

  Sept 2019 - Apr 2021

  Sales manager

  • Successfully managed and onboarded 40-50 clients across India, focusing on building strong, trust-based relationships• Employed engagement and motivational strategies to foster client loyalty and satisfaction• Acted as a solution expert for clients, aiding them in leveraging business opportunities through our platform• Facilitated qualitative conversions by understanding and addressing specific client needs and challenges• Led the initiative to help clients adopt and efficiently use our platform• Conducted comprehensive training on various modules and functionalities• Drove business growth by increasing wallet share, securing repeat orders, and expanding client cohorts• Focused on product penetration and margin expansion to maximize profitability and market reach Show less

• 

  Yatra online ltd.

  May 2021 - Apr 2022

  Sales manager

  • Achieved the distinction of ranking 2nd among 72 sales agents across India in lead generation, quality client onboarding, and gross profit (GP) generation • Distinguished as the top Gross Profit generating sales agent within the team• Led and managed a dynamic sales team, ensuring the achievement of group targets• Focused on strategic planning and execution to meet and exceed the company's annual revenue and GP goals

• 

  Kuehne+nagel

  May 2022 - now

  • Spearheading the development of strategic client partnerships in the Retail/FMCG/Fashion & Apparel Consumer Vertical• Focusing on creating win-win joint value propositions and implementing continuous improvement programs to enhance client satisfaction and retention• Successfully maximizing the win rate for tenders and bids through effective strategy formulation and execution• Playing pivotal in ensuring competitive tender submissions and securing new business deals• Excellently managing project and program implementation, emphasising minimizing risks and ensuring flawless execution• Assisting in aligning project goals with strategic business objectives, ensuring timely and efficient project completion• Acting as a crucial support for KAMs in addressing commercial and customer-related requests• Led the formulation of tender strategies and value propositions, as well as mobilizing the pricing team for efficient pricing strategies and execution and maintaining direct communication with customers regarding pricing matters• Upkeeping and updating customer rate sheets and managing updates and entries in the Core LOG system• Leading the QBR process and preparing and presenting relevant materials to clients• Providing key inputs to the SCD program and was responsible for diligently monitoring agreed-upon Key Performance Indicators (KPIs), ensuring alignment with business goals• Assigning and overseeing administrative roles related to Core LOG, internal reporting, and customer profiles within the Supply Chain Support Center (SSC) Show less • Expertly consulted with customers on their system landscape requirements• Specialized in understanding and meeting diverse client needs in a dynamic business environment• Acted as the go-to expert for internal and external stakeholders regarding various online solutions, including myKN, Sea Explorer, quote-book-track, KN ESP, EDI/API Integration and emerging technologies• Engaged with clients through both physical and virtual channels to showcase advanced system capabilities, usability, and features, as well as managed and supported significant Data Integration and Business Intelligence projects• Collaborated with the Center of Excellence, focusing on customer requirement analysis, project planning, and execution to drive business insights and decisions• Kept abreast of the latest developments in online solutions, actively participating in testing phases• Collected and provided feedback for ongoing enhancements and future innovations• Conducted comprehensive training sessions for customer-facing sales executives and operational teams Show less • Proactively collaborated with pricing and business development teams to enhance cross-functional workflows• Focused on streamlining processes and fostering a team-oriented approach to achieve business objectives• Spearheaded initiatives to retain existing customers, pursued profitable growth in targeted market segments and trades, and implemented strategic plans to enhance customer satisfaction and loyalty• Aggressively expanded market presence by leveraging sales leads and insights from the business development team• Conducted thorough market analysis to capture additional customer and market intelligence• Maintained close and productive relationships with senior stakeholders among the customer base• Regularly sought and utilized feedback to identify and address challenges Show less

  • National Excellence Management & Tender Expert (Consumer & Retail)

    Nov 2023 - now

  • National Customer Solutions Expert

    Feb 2023 - Nov 2023

  • Sales Representative- Sea Logistics

    May 2022 - Jan 2023