Experience

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  Yerevan press club

  Jun 2011 - Aug 2012

  Intern

  • Conducted research through interviewing experts on the development of democracy, rule of law, and human rights in frames of Eastern Partnership, and presented them publicly during the seminars• Assisted in organizing seminars in the field of human rights, judicial reforms, public administration, etc. in frames of Eastern Partnership in Armenia, as well as served as an interpreter of the invited guests• Informed the civil society organizations about the upcoming events, through making and sending invitations or delivering them personally Show less

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  Central european university, department of political science

  Apr 2013 - May 2013

  Project assistant

  • In cooperation with the Director of the Project, to code the speeches of the presidents of the Republic of Armenia

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  Embassy of armenia to vietnam

  Nov 2013 - Jul 2014

  Assistant to the ambassador

  • Coordinate and maintain appointment and activities calendar for the Embassy• Manage diplomatic correspondence, schedule appointments and meetings for the Ambassador • Write press releases and monthly reports of the activities of the Embassy• Write monthly reports on political developments in Vietnam as well as other ASEAN member states • Accompany the Ambassador during official meetings and discussions and provide interpretation • Manage accountant activities of the Embassy Show less

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  "farm credit armenia" uco cc

  Aug 2014 - Jul 2015

  Administrative/ceo assistant

  • Coordinate and maintain appointment and activities calendar for the organization and the CEO in particular• Implement receptionist duties and administrative activities, including meeting guests and managing receptions • Arrange business trips, including hotel booking, applying for visas, reserving air tickets, etc.• Update the organization's website • Interpret meetings, individual and group discussions, the trainings organized for the staff and the Board of Directors • Translate materials from Armenian/ Russian into English and vice verse• Write press releases on the activities of the organization • Screen mail, manage document circulation Show less

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  "high voltage electric networks" cjsc

  Jan 2016 - Jun 2018

  Leading specialist (project officer/assistant)

  • Within the frameworks of the World Bank’s project “Electricity Supply Reliability” project, draft and post tender announcements, collect bidding packages, draft reports of the Selection Committee sessions, • Create bid evaluation sheets and check the compliance of the bidders’ proposals with the eligibility criteria, and review them with the Committee members• Draft the tender follow-up reports both in Armenian and in English• Write Minutes of Meetings and press releases on the activities of the department Show less

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  Usaid-funded pure-water project/country water partnership-armenia

  Jul 2018 - Mar 2020

  Project/grants officer

  • Set up and coordinated the trainings conducted by Project experts on institutional capacity building in the water management sector, including enhancement of efficiency of basin management organizations (BMOs), water users associations (WUAs), local governments • Designed training materials, agendas and event concept notes with the coordination of the Program Manager.• Coordinated 11 sub-grant projects, implemented during the 2 years of the PURE-Water project (including field visits with the M&E Specialist), that were focused on water reuse, efficient water conservation technologies, water resources monitoring and advocacy, • Developed and posted grant announcements, established a Selection Committee (SelCom), take minutes and draft reports of the SelCom sessions, managed the pre- and post-stages of the announced grants competitions, collected relevant project proposal packages and reports, review and discuss them with the SelCom members. • Developed 6 Project Progress Reports and 2 annual reports to be submitted to the USAID Show less

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  "ea energy advisory" llc

  Jan 2020 - Jul 2020

  Project officer at “owners & independent engineer mandate of the yerevan ycpp-2 construction"project

  • Support Team Leader in TPP construction supervision of Contrac¬tor’s activities;• Partici¬pation in the meetings with the Consultant’s International Experts in all phases of the project implementation• Assist the Team Leader in organization of projects meetings with Client, Contractor and stakeholders• Supporting in all required project documents translation;• Assist the Team Leader in preparation of Project reports and submission to the Client• Ensure the smooth communication between the Project Team Leader and local experts Show less

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  Country water partnership-armenia

  Feb 2020 - Sept 2020

  Community outreach specialist at ifad-funded wash project awareness campaign

  • Mobilize Project target communities and collect information on them• Conduct interviews with the heads of the communities within the frames of specially developed questionnaire • Identify participants of the campaign events, arrange the event dates and register the participants• Prepare communities’ profiles through questionnaires• Video-shoot and take pictures during the campaign events

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  American university of armenia, acopian center for the environment

  Aug 2020 - Jun 2021

  Project assistant at pontos project

  • Designed and developed a PONTOS Project Implementation Manual in line with EU project management guidelines to enhance project performance and efficiency, resulting in the writing of a 30-page, 4 chapter independent study guide for 6 partners to be used until 2022. • Developed and coordinated with the Project Manager on the Project Action Plans on the quarterly basis in line with EU project management guidelines in order to facilitate expected activities to be implemented by the six project partners until 2022• Researched and developed a list of Project target groups comprised of 100 stakeholders operating in water and environmental industry • Assist in elaboration of Project Progress Reports• Help to disseminate the promotional materials, edit Project newsletters and send electronically to the target users• Assist the project manager in the preparation of financial and narrative reports• Assist with drafting and processing of contracts, payment acts and other documents Show less

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  Volo | software development company

  Nov 2021 - Nov 2024

  Technical writer

  • Develop and edit procedural documentation such as user guides and manuals;• Develop content and write scripts for video tutorials and work closely with the video editors to ensure high-quality videos;• Discuss and determine with the clients the type of publication that will best serve the project requirements and user’s needs;• Research product samples to fully understand product;• Work closely with subject matter business analysts, developers and product marketing teams;• Plan writing processes and set timelines and deadlines;• Work closely with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process;• Gather feedback from the client, designers to improve technical documents;• Perform other related duties as assigned. Show less

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  Plat.ai

  May 2023 - Aug 2023

  Technical writer

  • Created a well-structured API Documentation for a start-up SAAS product.• Designed and develop User Manuals for a start-up SAAS product.• Worked closely with designers to create diagrams, charts, and other visual aids to assist readers in understanding the product or process.

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  First line software

  Jul 2024 - now

  Technical writer

  • Design and implement training content for internal staff on Design Control processes anddocumentation best practices in alignment with regulatory requirements.• Generate comprehensive documentation templates for Design Input/Output, Risk Management,Verification/Validation protocols, and other key Design Control documents.• Work closely with subject matter experts to gather technical information and translate complexconcepts into user-friendly training materials and procedural documents.• Develop examples and case studies illustrating best practices in Design Control documentation tostreamline product development and ensure adherence to quality standards.• Maintain a repository of training resources, best practice examples, and document templates tosupport ongoing Design Control activities within the organization.• Structure and organize the templates used for project documentation.• Interact with quality assurance and compliance departments to standardize and streamline templates.• Interview stakeholders to update and create a comprehensive template base. Show less