Experience

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  Hms atlanta airport

  Jun 2005 - Oct 2005

  Backroom flight coordinator

  •Reschedule deliveries according to informations received from the control tower in real time and reassign staff in order deliver all the products purchased•Manage and report missing bags and coordinate with the Team Leader the reasons and try to improve delivery time•Coordinate a team of 15 colleagues in order to make deliveries to over 70 international flights

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  Target

  Jul 2006 - Oct 2006

  Sales representative

  •Offering support to customers in identifing the products•Stocks for assigned supermarket product area•Identify and correct price tags•Promote supermarket’s product and ensure customer satisfaction•Dealing with customer complaints

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  Orange business services

  Nov 2006 - Nov 2007

  Customer service representative

  -phone operator for Prepaid and Postpaid subscriptions-level 1 on complaint handling

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  Orange romania sa

  Nov 2007 - Nov 2009

  Mobile data executive-back office

  •Providing support to the company's clients for data and internet services. Responding to complaints after investigating them through CRM and Service Monitoring Operations.•support to both internal and external clients for issues regarding mobile data services and internet connections. •Perform mobile devices testing and provide internal training documents used by call centre operators in order to reduce call time •Support the internet assistance web page with updated information related to current devices Show less

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  Huawei

  Nov 2009 - Mar 2016

  •Tracking projects in an E2E manner, from biding phase (including service cost preparation ) up to acceptance and project closure according to PMP and Prince methodology•Delivery and implementation progress •Prepare budget and make monthly analysis on costs and revenue progress•Keep focus on inventory turnover and Low turnover KPIs•Establish corrective measures for reducing or eliminate blocking points identified during project implementation meetings;•Follow up the corrective/preventive actions established with both customer and subcontractor;•Participate in subcontractor selection and evaluation Show less

  • Project Manager

    Nov 2010 - Mar 2016

  • Site and Survey Engineer & Implementation Manager

    Nov 2009 - Dec 2010
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  Ericsson

  Mar 2016 - Jul 2020

  Customer project manager

  -Delivering projects remotely for West and Central Europe operators -Projects delivery within Scope, Budget, Schedule, and Quality;-Run projects via PRINCE 2, and Agile methodology as well proprietary Ericsson PMO methodology

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  Ericsson digital services

  Jul 2020 - Mar 2024

  Cyber security trainer

  -Prepare and conduct high quality technical training programs for internal and customers-Expand portfolio and develop technical course content for internal and customer training-Setup lab environment and customize training for internal and customer needs-Act as strategic connection between the customers feedback and product management to facilitate product and service improvement-Act as subject matter expert for technical or learning related projects (Vulnerability Analysis , Risk Assessment, Secure Coding )-Take other responsibilities as per the project specific needs-Introduction on security concepts towards Security Masters for Product Development Units-Support with developing and conducting training materials for managers in different Business and Market Areas across the company Show less

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  Ericsson

  Aug 2022 - Mar 2024

  Security project manager

  -Drive initiatives for learning and competence building in the security area , since they have been assessed as critical skills in the organization -Align with Security Program strategic objectives, as to drive security competence and awareness across the business area -Support with developing new trainings on the gaps identified in close collaboration with respective SME-Drive the Secure Coding stream within the Security Program in BNEW , focusing on compliance requirements to frameworks, standards and regulatory requirement( NESAS , SCAS, NCSC ) Show less

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  _vois

  Mar 2024 - now

  Secure by design manager

  - act as an SME in supporting security assessments on pilot, solutions and services for Vodafone Group Business IT, focused on the transition towards from on prem and Azure towards Google Cloud Platform- ensure compliance to Business Security Requirements for the products ,solutions and services assessed , covering areas such as IAM , Data and Information Protection , Logging and Monitoring, APIs, Cloud, 3PP management , Networks - support in tracking and monitoring the status for the high and critical risk raised and propose compensating controls as to diminish either the impact or the probability -collaborate with Agile Projects Managers, Product Owners , Architects as to understand business requirements and prioritisation Show less