
Timeline
About me
Director of Operations - Spot Coffee
Education

Le cordon bleu institute of culinary arts-pittsburgh
2002 - 2003Associate's degree hotel and restaurant management
University of pittsburgh
2015 - 2018Bachelor of science - bs hospitality administration/management
St. bonaventure university
2018 - 2020Master of business administration - mba
Experience

Downbeat restaurnat
May 1995 - May 2005Assistant general manager• Established and maintained cost control efforts for labor and sustainability• Managed the process for ordering and maintaining all inventories for food and beverage• Identified customer issues and developed action plans to rectify them. • Prepared and managed food and event staff for on/off premises catering• Trained and conducted meetings updating staff on daily goals and objectives• Manage financials including budget development, forecasting, and financial reporting• Ensured that high standards of sanitation and cleanliness was maintained throughout the kitchen and dining areas at all times; adhered to all HACCP sanitation standards.• Marketed and created new products and services. Show less

Aramark
Mar 2003 - Sept 2003Assistant general manager – vincent’s of greentree at pnc park• Ordered product from stadium central warehouse and run inventory for Aramark.• Worked with stadium security and maintenance crews to make sure pizzeria was meeting Aramark standards.• Made sure during game days that our gate location was secure & free flowing in concert with stadium security crews.• Managed our employees and insured that they worked in harmony and efficiently during shifts.

Metz culinary management
Sept 2005 - May 2007Lead cook• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines according to our policies.• Trained new employees, teaching them to be proficient in their area.• Promptly and effectively solved customer’s challenges.

Minard run oil company
May 2007 - Apr 2015Operator/site supervisor• Responsible for maintaining complete control of the fracing rig operations at all times, ensuring adherence to established procedures and policies.• Accountable for supervising well sites, troubleshooting operational issues, maintaining equipment, keeping accurate records, and ensuring full regulatory compliance.• Maintained a safe and efficient working environment while ensuring peak operational performance.• Experienced operator of heavy machinery, including dozers, backhoes, forklifts, and skidders.• Served as Project Manager for each well site, overseeing all operations from well logging to completion, with full responsibility for the frac rig's activities. Show less

Dresser, inc.
Apr 2015 - Jan 2016Sizing operator• Ensured the safe and efficient operation of all equipment, making necessary adjustments to maintain precise production standards.• Performed preventive maintenance on machinery and swiftly resolved production issues to minimize downtime and ensure continuous operations.• Assisted in training new employees on machinery operation and forklift techniques, fostering a skilled and safety-conscious team.• Conducted thorough inspections of products to ensure they met quality standards and customer specifications.• Proficient in reading product design plans and skilled in setting up machinery with the correct tooling and dies for optimal production accuracy. Show less

Metz culinary management
Jan 2016 - Sept 2016Kitchen manager• Supervised phases of food procurement, production and service, inventory and ordering, food storage and rotation, food preparation, recipe adherence, plate presentation, and service and production time standards.• Provided excellent customer service and addressed problems quickly and efficiently.• Instructed new staff on proper food preparation, storage, and usage of equipment, sanitation and safety procedures.• Updated and maintained inventories of food and kitchen equipment and supplies; assisted in timely stock ordering from vendors and suppliers. Show less

Pine acres country club
Apr 2016 - Oct 2016Chef manager• Responsible for the operation of the unit including: purchasing, accounting, receiving, inventory, menu planning, cost controls, maintenance of food safety and sanitation procedures, quality control, employee training and development, client and guest relations.• Identified, researched, and resolved customer issues

Hallmark management service inc.
Oct 2016 - Oct 2023• Direct food service operations within the community, including all food preparation, dining room operations and dining delivery services for acute care unit.• Purchase all food and manage inventories, ensuring effective cost controls and vendor service and quality.• Hire, train and manage all staff for the kitchen, dining room, catering and delivery services; ensure staff maintain a safe and sanitary environment.• Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events.• Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation, and delivery of meals.• Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction. Show less • Reduced food costs by 10% by expertly estimating purchasing needs and buying through approved suppliers. • Collaborate closely with Food Service Director to conduct staff meetings and resolve any service, product or personal issues.• Consistently keep a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.• Regularly develop new recipes in accordance with consumer tastes, nutritional needs and budgetary considerations.• Cater more than 100 private functions annually - size ranging from small parties to 350+ person banquets.• Interview, train, schedule and direct a culinary staff of 25 employees.• Responsible for guest and employee concerns; quickly and effectively solve challenges and follow up to ensure remediation. Show less
Director of Dining Services
Nov 2022 - Oct 2023Chef
Oct 2016 - Nov 2022

Spot coffee
Sept 2023 - nowDirector of operations• Lead day-to-day business operations, including HR, accounting, and sales management, ensuring seamless execution of company strategies and alignment with growth objectives.• Develop and implement company-wide policies and procedures, optimizing operational efficiency and performance.• Crafted and executed short- and long-term business strategies that align with organizational goals in collaboration with the CEO and Board of Directors.• Oversee capital investments and expenses to meet investor growth and profitability targets, ensuring fiscally responsible decision-making.• Monitor performance using CPM software, analyzing data to make informed adjustments, and providing comprehensive updates and forecasts to stakeholders.• Cultivate and maintain strong relationships with key clients, partners, and stakeholders to support business growth and strengthen partnerships.• Direct negotiations and procedures with organized labor, successfully managing labor relations and leading the agreement of a new contract. Show less
Licenses & Certifications

Servsafe certified instructor & registered proctor
National restaurant associationMar 2020
Servsafe manager
National restaurant associationAug 2019
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