Experience

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  Central control alarm corp

  Nov 1984 - Nov 1991

  Service technician

  Repair and Troubleshoot Burglar alarm, Fire alarm equipment using several current and obsolete technologies. Answer customer's questions related to operation of the equipment located at their location.

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  The back door bbs

  Jan 1987 - Dec 1999

  System administrator

  Operate and maintain a 24 line TBBS Software System with multiple computers in a Novell Network environment, running aMultiple zone store and forward mail network. Utilizing a public switched network for local access to 20 cities nationwide.

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  Securitylink / central control alarm corp

  Nov 1991 - Dec 1999

  Central station shift supervisor

  Train new employees in the operations of the company as well as UL/FM Standards relating to dispatching standards.Perform daily backups. Review and complete service calls and create new service calls as needed. using ABM & MAS Alarm automation software.Talk to Dispatch Authorities as well as customers in a professional manner.

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  Milwaukee alarm company

  Jan 2000 - now

  Central station manager

  Handle all Information Technology functions within the company. Maintain all hardware and software related to running a central station using Microkey Software. Handle administration and daily operations of Microkey Software including but not limited to Monthly Billing and Service, Data Entry, Monitoring, Creating custom reports as needed. Downloading several brands of alarm panels using manufacture's software such as Ademco, Honeywell, First Alert, Radionics, Bosch, DSC, DMP, Moose.In 2005 migrated DOS to Windows Microkey Monitoring Software.In 2010 migrated DOS to Windows Billing and Service Tracking Software.Administer and program all account information on Winpak CS Cloud Based Hosted Access Software.Administer AES Intellinet Network using Network Management System Software.Verify existing equipment is compatible when Sales people are upgrading equipment to work on alternate communications replacing analog phone lines.Provide tech support for the service department. Show less

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  Willparkinson.com

  Mar 2013 - now

  System administrator

  Design and maintain website using Wordpress platform.Handle all technical aspects including installation, backup, and updates as well as SEO placement

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  Parkerwilliamsauthor.com

  Mar 2013 - now

  System administrator

  Design and maintain website using Wordpress platform.Handle all technical aspects including installation, backup, and updating as well as SEO placement

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  Pride-promotions.com

  Jan 2014 - Jan 2019

  System administrator

  Design and maintain website using Wordpress platform.Handle all technical aspects including installation, backup, and updating as well as SEO placement