Experience

• 

  Aaa computer institute

  Apr 2017 - Apr 2021

  - Teaching Computer Courses:- Ms-Office, Graphic Designing, Photoshop, Tally ERP, Web Designing, Hardware Networking. - Hardware Software Troubleshooting, Assembling, Repairing, Configuring, OS and Application Maintenance, Servicing

  • Teaching Faculty

    Feb 2016 - Apr 2021

  • Hardware Software Engineer

    Apr 2017 - Nov 2019
• 

  Concentrix

  Apr 2021 - Jun 2022

  Technical support advisor

  - Providing Support to end users on a variety of issues. Identifying, Researching, and Resolving the Technical Problems.- Responding to Telephone Calls, Email and Personnel requests for Technical Support.- Providing Technical Assistance and Support for Incoming queries and issues related to Computer Systems, Software, and Hardware.- Providing Remote Desktop Support to End Users

• 

  Wipro

  Jul 2022 - Jan 2024

  System administrator

  - To Provide Realtime Support at Client Location ICICI Bank.- To Provide Hardware, Software and Networking support to the user at Client Location.- To Troubleshoot System and Network Issues.- To Configure Printers and Scanners.- To Maintain System Security & Compliance as per RBI Regulations.- To Install Latest Security Patches and Antivirus- To Provide Remote Desktop Support to End Users.- To Install OS (Windows), To take Data Backup and Restore System.

• 

  Kaizen it services pvt. ltd.

  Jan 2024 - now

  End user support engineer

  - To Provide Realtime Support at Client Location Tata BARC.- To Provide Hardware, Software and Networking support to the user at Client Location.- To Troubleshoot System and Network Issues.- To Configure Network Printers and Scanners.- To Install OS (Windows), To take Data Backup and Restore System.- To add System in Windows AP (Autopilot) Mode.