Kiran Jyoti, MS

Kiran jyoti, ms

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location of Kiran Jyoti, MSIndianapolis, Indiana, United States
Phone number of Kiran Jyoti, MS+91 xxxx xxxxx
  • Timeline

    Aug 2017 - Dec 2017

    Customer Service Representative

    Ivy Tech Community College
    Sept 2018 - now

    Mathematics Tutor

    Center for Leadership Development
    Jan 2020 - Apr 2020

    Technology Support Assistant

    Indiana University School of Medicine
    Jul 2020 - Feb 2024

    Technology Analyst

    Infosys
    Indianapolis, Indiana, United States
    Current Company
    May 2024 - now

    Electronic Data Interchange Analyst

    Availity
  • About me

    EDI Analyst | Program Manager

  • Education

    • Indiana university bloomington

      2022 - 2024
      Master's degree data science
    • Ivy tech community college

      2015 - 2017
      Associate of science - as computer science
    • Indiana university–purdue university indianapolis

      2018 - 2020
      Bachelor of science - bs computer science, minor in mathematics
  • Experience

    • Ivy tech community college

      Aug 2017 - Dec 2017
      Customer service representative

      • Greeted persons entering the office, determined purpose of visit, and directed them to destination • Answered employer and student phone calls, scheduling and referring accordingly • Scheduled students for workshops and advising appointments and updated calendars

    • Center for leadership development

      Sept 2018 - now
      Mathematics tutor

      • Assisting students, providing guidance to develop and meet academic goals • Helping students with homework and preparing for tests and improve math skills• Maintaining records of each tutoring session

    • Indiana university school of medicine

      Jan 2020 - Apr 2020
      Technology support assistant

      • Organized Evaluations, distributed and pulled reports using Qualtrics Survey tool.• Collaborated with staff to provide solutions to project work and keep track of activities on smartsheet.

    • Infosys

      Jul 2020 - Feb 2024

      • Managed and analyzed incident tasks, collaborated with functional teams, and delivered well-documented solutions.• Handled workflow tasks including deleting, restarting and forwarding work items to ensure efficient business processes.• Utilized project management methodologies to track progress, manage risks and ensure project objectives were met and facilitated regular project meetings to monitor progress. • Contributed to the project deployment phase and provided support to ensure smooth transition to operational status.• Ensured timely delivery of crucial information to managers and resolved document failures to maintain data flow.• Utilized inventory management skills for efficient warehouse operations and learned Advanced Business Application Programming (ABAP) to enhance technical skills. • Obtained knowledge of Java Basics and Java Stream to understand the back-end development process.• Developed skills in Angular to design web applications and understand the front-end development process.• Gained knowledge of SAP MM (Material Management) skills to manage the process of goods receiving, purchasing, and material storage.

      • Technology Analyst

        Oct 2023 - Feb 2024
      • Senior Associate

        Jun 2021 - Sept 2023
      • Associate

        Jul 2020 - Jul 2021
    • Availity

      May 2024 - now
      Electronic data interchange analyst

      • Perform EDI enrollment with payers, ensure timely submissions, maintain records, and streamline processes.• Manage and resolve Salesforce cases, ensuring prompt response and effective resolution of issues to improve overall client satisfaction and operational workflow.• Collaborate on additional projects as needed, including internal setup tasks, to support organization goals and improve operational efficiency.

  • Licenses & Certifications

    • Infosys certified angular associate

      Infosys
      Sept 2020
    • Infosys certified spring associate

      Infosys
      Oct 2020
    • Infosys certified sap abap professional consultant

      Infosys
      May 2022
    • Google data analytics professional certificate

      Google
      May 2022
    • Infosys global agile developer cetification

      Infosys
      Jan 2021
  • Volunteer Experience

    • Career Fair Employer Check-IN

      Issued by Ivy Tech Community College on Aug 2019
      Ivy Tech Community CollegeAssociated with Kiran Jyoti, MS
    • Career Fair Student Check-IN

      Issued by Indiana University–Purdue University Indianapolis on Oct 2019
      Indiana University–Purdue University IndianapolisAssociated with Kiran Jyoti, MS