Experience

• 

  Kempinski hotels

  Jan 2014 - Jan 2014

  Supervisor

  ***Ключевые словаLinkedIn Keywords: management, marketing, consulting, manager, director,service, hospitality management, managmenet in restaurant buisness, Hotels, F&B, Food & Beverage, Micros, networking, social networking, sales, hire, innovation, inspiration, accepts all innovationМенеджмент, маркетинг, менеджер, консалтинг, сервис, ресторанный бизнес, отельный бизнес, менеджмент в отельном бизнесе, инновации, нетворкинг, майкрос, гостеприимство, лояльность.

• 

  Kempinski grand hotel gelendzhik

  Apr 2015 - now

  Supervising a staffManaging the financial aspects of the bar operation, including the successful identification of expense reduction through cost control, while ensuring the continuous and accurate participation of the bar service operationCreating innovative ways to maintain bar cost at reasonable levels without affecting quality and standards and collaborates with the Inventory Manager to ensure the highest quality, delivery and storage of all bar itemsTraining and monitoring all levels of bar team members for proper skill and service, while providing on-the-job training to strengthen their current performance and preparation for possible advancement to promotional positionsMonitoring bar items, set-up, as well as service and presentation to ensuring top guest satisfaction.Managing 7 outlets.Making experiment with molecular mixology/moleculare kitchen, trying and making WOW-effect with this perfomance. Show less Supervising a staff.Managing the financial aspects of the restaurant and bar operation, including the successful identification of expense reduction through cost control, while ensuring the continuous and accurate participation of the restaurant and bar service operation.Creating innovative ways to maintain restaurant and bar cost at reasonable levels without affecting quality and standards and collaborates with the F&B Manager to ensure the highest quality, delivery and storage of all bar items.Training and monitoring all levels of restaurant and bar team members for proper skill and service, while providing on-the-job training to strengthen their current performance and preparation for possible advancement to promotional positions. Show less

  • Beverage Manager

    Sept 2015 - now

  • Restaurant Manager and Karaoke Bar Manager

    May 2016 - Sept 2016

  • Restaurant Manager

    Apr 2015 - Sept 2015
• 

  Alliance renault-nissan

  Sept 2016 - now

  Deputy f&b director

  -Ensuring and full control of the all operating activities of the F&B department;- Increase the level of operational and administrative processes, as well as interaction with the rest of the hotel;- Solution of tasks to increase operating profit;- Control, planning and improving the financial performance of the department;- Ensuring compliance with all policies and high standards adopted by the company, as well as organizational and working instructions and regulations adopted in this restaurant concept. Forming a positive image of restaurants and bars;- Organization of staff work, planning and organization of training. Setting goals and objectives for staff, optimization of working hours;- Conducting planned and unscheduled attestations on knowledge of the service, menus, rules for serving dishes and drinks, according to the principles of working with guests;- Entering to the open market, identifying the target audience;- Planning and organizing events to promote F&B services on the local market.- Ensuring the satisfaction of the guests. Preparation of proposals and their implementation to improve the service of visitors;- Establishment and expansion of relations with the public and the media;- Accounting and analysis of complaints, claims and wishes of guests;- Providing quality banquet services for guests;- Maintenance of internal documentation, inventory; Show less