Experience

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  Salon ford & versaille ford

  Apr 1994 - Jan 1997

  Représentant (voitures neuves et occasion)

  Ventes de véhicules automobiles (Neufs et usagé).Locations de vehicule (Neuf et usagés).Présentation et essaies sur route des vehicules. Livraison des vehicules vendus.

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  Decarie saturn

  Jan 1997 - Jan 2000

  Sales representatives, assistant sales manager & sales coach (new & used car).

  PERFORMED TASK AS ASSISTANT SALES MANAGER: Set sales targets & do informative or motivational sales meeting. Establish advertising strategies with the manager on a weekly & monthly basis. Evaluate the sales rep scorecard & perform sales or walk around coaching. Insure quick inventory turnover and wholesale.  Check in-store traffic & the compliance of the customer delivery file. Evaluate trade-in & inspect lease return. Inform & train representatives (presentation, programs, effective customer management). PERFORMED TASKS AS A SALES REPRESENTATIVE: Greet customers and offer a unique & exceptional shopping experience based on high standards. Determine the needs of customers. Present the vehicle(s) that meets the customer's needs with their competitive advantages & values. Explain the purchase vs lease options and their benefits. Negotiate strategically to close the sales. Follow up to ensure sales and customer satisfaction. Present the customer to the finance & insurance advisor. Follow up & verify vehicle preparation and documents before delivery. Prospect new clients to ensure the growth of the company's revenues.ACHIEVEMENTS: Best customer expérience score card (1998 - 1999) Sales target always reached or exceded. Show less

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  Bombardier aerospace.

  Mar 2000 - Oct 2003

  Work cell chef, composite parts manufacturer

  PERFORMED TASK AS WORKCELL CHIEF: Ensure parts meet all quality standards and guidelines in compliance with specifications and FAA prior to final inspection. Ensure daily production target are reached. Fill daily production report.PERFORMED TASK AS COMPOSITE TECHNICIAN: Build composite components for aircraft using required lay-up techniques. Follow manual specification guideline. Build, repair & service of aircraft components in compliance with specifications and FAA regulations. Prepare composite components for curing process in autoclave (vacuum bagging). Show less

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  Boucherville mitsubishi

  Jul 2003 - Nov 2005

  Sales manager, sales coach & sales representative:

  PERFORMED TASK AS A SALES MANAGER, SALES COACH: Set sales targets with bonus, track closing ratio & do informative or motivational meeting. Establish advertising strategies on a weekly & monthly basis. Respect budgets for the purchase of inventory and advertising. Evaluate the customers overall experience quality monitoring scorecards. Insure quick inventory turnover and wholesale.  Check in-store traffic & adjust sales advertising.  Check the delivery file compliance of the sales représentative & costumer for approuval. Evaluate trade-in & inspect lease return. Evaluate and train representatives (presentation, programs, effective customer management). PERFORMED TASKS AS A SALES REPRESENTATIVE: Greet customers and offer a unique & exceptional shopping experience based on high standards. Determine the needs of customers. Present the vehicle(s) that meets the customer's needs with their competitive advantages & values. Explain the purchase vs lease options and their benefits. Negotiate strategically to close the sales. Follow up to ensure sales and customer satisfaction. Present the customer to the finance & insurance advisor. Follow up & verify vehicle preparation and documents before delivery. Prospect new clients to ensure the growth of the company's revenues.ACHIEVEMENTS ☀ Restructuring of several deficit departments (Sales and services) in car dealerships and to increase profitability in a shorter time than it was estimated. In addition, the estimated losses have been reduced by more than 60% of what was forecasted. Training of several sales teams (initial training and coaching) and development of new sales approach which helped in closing sales. Implemented several marketing strategies to attract new customers in a more competitive period which resulted in a return to growth in sales, profitability and the walk-in traffic at the dealership. Show less

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  Blainville saturn

  Feb 2005 - Jan 2006

  Sales representative (new & used car), used car assistant manager

  PERFORMED TASK AS A ASSISTANT SALES MANAGER: Assist manager advertising strategies on a weekly & monthly basis. Assist sales representative on sales closing. Insure quick inventory turnover and wholesale.  Check in-store traffic & the compliance of the customer delivery file. Evaluate trade-in & inspect lease return.PERFORMED TASKS AS A SALES REPRESENTATIVE: Greet customers and offer a unique & exceptional shopping experience based on high standards. Determine the needs of customers. Present the vehicle(s) that meets the customer's needs with their competitive advantages & values. Explain the purchase vs lease options and their benefits. Negotiate strategically to close the sales. Follow up to ensure sales and customer satisfaction. Present the customer to the finance & insurance advisor. Follow up & verify vehicle preparation and documents before delivery. Prospect new clients to ensure the growth of the company's revenues.PERFORMED TASK AS A SALES MANAGER & ASSISTANT SALES MANAGER: Assist manager advertising strategies on a weekly & monthly basis. Assist sales representative on sales closing. Insure quick inventory turnover and wholesale.  Check in-store traffic & the compliance of the customer delivery file. Evaluate trade-in & inspect lease return.PERFORMED TASK AS A SALES MANAGER & ASSISTANT SALES MANAGER: Assist manager advertising strategies on a weekly & monthly basis. Assist sales representative on sales closing. Insure quick inventory turnover and wholesale.  Check in-store traffic & the compliance of the customer delivery file. Evaluate trade-in & inspect lease return.ACHIEVEMENTS ☀ First position in used car sales. 3rd position in new car sales. Show less

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  Industrial alliance

  Feb 2006 - Nov 2006

  Financial security advisor & smb financial strategies

  FINANCIAL SECURITY ADVISOR & SMB FINANCIAL STRATEGIES PERFORMED TASKS: Offer life insurance products and various investment products based on personal needs. Discuss and plan financial strategic solutions with companies or people. Perform data collection (Profile, current portfolio, current protections & investments). Determine the client's objectives (Goals, risks, targeted retirement age, financial objectives, etc.). Establish financial strategies to suit the needs of clients. Write a personal financial planning report. Present the recommendations, explain recommended product & answer questions from clients. Assist the client in the implementation of recommendations and strategies that have been approved. Regularly follow up with clients and re-evaluate their situations and needs. Perform cold call to develop our own customer base. Show less

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  Yellow pages

  Jan 2009 - Aug 2018

  Products & services offered: Selling digital marketing & Print solutions such as website solutions, SEO, SEM, Social media advertising, YP local positioning, retargeting (Banner ads), mobile solutions & print advertising for Canadian SMB’s.Performed task: Manage over 1100 SMB accounts, (over $1 000 000 in revenue) / year (new, active & former clients). Perform renewal, upsell & ensure customer loyalty (Retention) on each account.  Find & prospect new clients for new business development & identify decision-makers. Determine our client’s present & future business goals. Analyze our client’s actual advertising strategies to find new opportunities. Recommend the best strategies based on the client’s objectives. (SEO, SEM, Social Media Marketing, Website, Mobile solution, Retargeting, Local advertising thru YP solutions) Present solutions, products & strategies to educate our clients. Perform an after-sale service on a regular base. Collaborate with clients & all our different departments to increase efficiency on our solution deployment. Check & review KPI’s with customer’s analytics on a regular base. Work with tight deadlines based on the closing dates of different products and territories. Assist our clients in any problem resolutions.ACHIEVEMENTS ☀ Top 10 of the best media consultant for 8 years out of 11 (3 years in top 5). Best growth in revenue per client solicited. Introduction of new sales & presentation tools that immediately improved sales & retention witch strongly impacted the company’s revenue. Show less PERFORMED TASKS: Train & evaluate new coming account managers on our products, services and sales approaches. Train account managers in transition to new sales channels. Train account manager on new products, product change & adjustment to our service offer. Present distance learning in the form of a webinar. Assist new account managers in integrating their new functions and answer any questions. Write, correct and improve the initial sales training manual (IST). Show less

  • SENIOR ACCOUNT MANAGER IN DIGITAL MARKETING STRATEGIES & PRINT ADVERTISING

    Jan 2007 - Aug 2018

  • INITIAL & TRANSITIONAL SALES TRAINING MANAGER.

    Jan 2009 - May 2009
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  Manulift

  Sept 2018 - Apr 2019

  National inside sales manager

  INDUSTRY: Telehandler sales & rentals (Heavy equipment) in multiple fields.PERFORMED TASKS: Put in place a new & structured inside sales department for new business development. Elaborate new sales & marketing strategies to accelerate business growth in new markets. Find new leads & sales opportunities for our Canadian sales force (Branch & Dealer network). Follow-up regularly on all leads & opportunities with all sales channels to track sales conversion. Implement the sales process, objectives, KPI’S & all management processes. Build specific presentation & sales tools to optimize our sales experience. Produce all the inside sales department documentation (Training material, processes, call script…) Train the new & actual sales representative (CRM, sales approach, call script, product, trades…).  Defining hiring criteria, find, Interview, select & hire candidates. Review each call, coach when needed & adapt the call script to optimize our result. Initiate team building activities & motivate all sales teams on a regular base. Participate in a new CRM implementation.ACHIEVEMENTS ☀ Set up a new and completely functional inside sales department to develop new markets such as Ontario & Western Canada.  Generated over 60 sales opportunities in less than four months which generated. $2.5 Million in sales & 14 of opportunities ($5 Million approx.) are still in development.  Contributed to the marketing department many recommendations & strategies that have been very beneficial to the company. Show less

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  Vosker

  Oct 2019 - Nov 2020

  Directeur des comptes commerciaux - développement des affaires (canada / us)

  RÔLE:À titre de Directeur des comptes commerciaux (Canada, US, Mexique), j'ai été responsable de faire entrer les produits de Vosker dans les commerces à grande surface, d'en assurer une visibilité optimale en magasin et en ligne ainsi que de veiller à ce que les objectifs de ventes soient atteint.TYPES D'ÉQUIPEMENTS:> Caméras de sécurité solaire sans fil, connecté LTE> Accessoires pour nos caméras> Plateforme de surveillance sur ordinateur et mobileTÂCHES:> Prospecter les commerces à grande surface afin de pénétrer de nouveaux marchés (Canada, USA, Mexique)> Diriger et former des représentants externes afin d'optimiser leurs connaissances sur nos produits et services.> Travaillez en étroite collaboration avec la direction et le département de marketing sur différents projets (Promotions, Visuels, Présentations).> Mettre en place nos produits sur les différents portails web des commerçants.>Mettre en place des stratégies de marchandisages à visibilité accrue des produits et accessoires afin d’assurer la performance des vente. > Assurer la visibilité optimale de nos produits dans les commerces physiques en ligne.> Suivre les indicateurs clés de performances des ventes de nos différents commerçants.> Former les commerçants sur nos produits et services afin d'optimiser les ventes.> Entrer les informations, contact et suivi dans Salesforce (CRM).> Identifier et visiter des commerces locaux potentiels pour la vente de nos produits et services.>Faire un suivi hebdomadaire avec la direction, sur les développements, ICP (KPI’s) et résultats de ventes. Show less

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  Groupe lou-tec inc.

  Nov 2020 - May 2022

  Regional sales manager

  RÔLE:À titre de directeur régional des ventes, j'ai été responsable de veiller au rendement et à l'optimisation d'une équipe de représentants en location d'équipements, de m'assurer du rendement de plusieurs succursales, d'améliorer les méthodes de travail, de faire croitre le volume de revenus ainsi que sa base de clients dans un marché très compétitif.INDUSTRIE: Location d'équipements et d'outils divers.TYPES D'ÉQUIPEMENTS:> Équipements d'élévation: Nacelles, Plateformes élévatrices.> Équipements de manutention: Chariots télescopiques, Chariots élévateurs, Transpalettes, etc...> Équipements d'excavation et de compaction: Excavatrices, Chargeurs, Rouleaux compacteurs, Plaque vibrante...> Équipements et outillages divers: Génératrices, Compresseurs, Outils spécialisés ..TÂCHES:> Diriger et motiver une équipe de représentants sur la route.> Suivre les différents ICP (KPI’s) afin de maintenir, voir surpasser les résultats de ventes de l’entreprise (équipe, individuelles et succursales).> Analyser le marché de la concurrence afin d'améliorer notre position dans le marché.> Mise en place des stratégies de développement des affaires afin d'accroitre la clientèle (prospection de nouveaux clients).> Assister et former les représentants dans le but d'optimiser leurs méthodes de travail.> Rencontrer les clients afin d'optimiser nos revenus (comptes majeurs, nouveaux clients, anciens clients, Win back…).> Former les employées (CRM Salesforce, Vente, Prospections, Outils divers).> Revoir et présenter les ententes clients venus à échéances.> Travailler avec les différents (opérations, services, livraisons et comptoirs) afin de résoudre les divers challenges et problématiques internes qui impactent négativement le rendement des ventes.> Mettre en place des solutions face aux problèmes opérationnels et suivre quotidiennement les résultats de ventes de nos succursales.> Travailler avec le comité de crédits afin de rendre les décisions sur les demandes. Show less

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  Randstad canada

  Aug 2022 - Apr 2023

  Business development manager - pilot project

  As an Account Manager and Business Development Representative, I was responsible for developing a new client base to promote and offer a new temporary staffing service. The temporary positions offered were primarily the following:> Project Manager> Technician / Quality Control> Superintendent> DraftspersonTASKS PERFORMED:> Prospect new mandat, develop new clients and promote new services (100% business development).> Build a network of potential client.> Present our service offerings.> Negotiate agreements and contractual terms.> Find & Interview candidates to match client requirement.> Make talent marketing calls to present candidates on posted positions.> Refer permanent placement opportunities to the responsible team.> Search, evaluate, and recommend the best candidates for assignments.>Perform necessary follow-ups to secure assignments and explore other potential mandates. Show less

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  Cooper equipment rentals

  Apr 2023 - Apr 2024

  Regional sales manager - quebec region

  In my role as Regional Sales Director, I was in charge of strengthening the company's position in Quebec, optimizing sales & operational procedures, raising market share, boosting income, and broadening the customer base in a highly competitive sector. EQUIPMENT TYPES: > Aerial work platforms and boom lifts are examples of lifting equipment. > Handling equipment: forklifts, telehandlers, pallet jacks, etc. > Equipment for Excavation and Compaction: loaders, compactors, excavators, etc. > A Variety of Tools and Equipment: Compressors, generators, makeshift heaters, etc. EXECUTED TASKS:> Lead, train, and motivate junior and senior sales representatives. > Train sales team (CRM, systems, approach, sales, products, tasks, routes). > Ensure budget achievement, and even the exceeding, of rental/sales targets and make necessary adjustments as needed. > Implement and monitor various KPI's to reach or exceed sales results in line with the company's budget, and make necessary adjustments for optimal performance & results. > Develop & meet with strategic clients to ensure optimal revenue growth, follow up and check on their satisfaction level, and make adjustments if necessary (key accounts, new clients, former clients, win-back clients). > Organize weekly and monthly meetings to discuss our performance, develop new ideas and motivate the sales team. > Implement various business development strategies to ensure revenu & client base growth. > Work closely with the operations, branches, and the marketing department to solve internal challenges and issues that negatively impact sales. > Represent the company at various corporate events. See more on my resume Show less

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  Horus ressources inc

  Oct 2024 - now

  Director of operations