Sundeep Jahajeeah

Sundeep jahajeeah

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  • Timeline

    Apr 2012 - Aug 2013

    Network Operation Centre (NOC) Engineer

    Bharat Telecom Ltd
    Sept 2013 - Apr 2017

    Network Support Engineer

    MInistry of Information and Communication Technologies
    May 2017 - Mar 2018

    IT Network Engineer

    Kaldera Ltd
    Current Company
    Apr 2018 - now

    Senior Local Delivery Manager

    Orange Business Indian Ocean
    Ebene, Mauritius
  • About me

    Local Delivery Manager at Orange Business Mauritius Ltd

  • Education

    • Hales institute (melbourne, australia)

      2011 - 2011
      Certificate ii business administration and management average distinction

      This qualification reflects the role of individuals who perform a range of mainly routine tasksusing limited practical skills and fundamental operational knowledge in a defined context,working under direct supervision.

    • University of cambridge

      2006 - 2008
      High school computer science credit, st joseph college

      Activities and Societies: Sport Activities like soccer . . . The Higher School Certificate is an academic qualification in Mauritius awarded upon the completion of Upper 6 Form, the final stage of secondary school. The qualification is awarded upon earning passing marks on the A-level exams administered by the Mauritius Examinations Syndicate, in conjunction with the University of Cambridge Local Examinations Syndicate of the Cambridge International Examinations board.

    • University of cambridge

      2004 - 2006
      School certificate computer and information sciences, general distinction

      Activities and Societies: Sport Activities like soccer . . . The School Certificate is an academic qualification in Mauritius awarded upon the completion of Year 10, the final stage of secondary school. The qualification is awarded upon earning passing marks on the O-level exams administered by the Mauritius Examinations Syndicate, in conjunction with the University of Cambridge Local Examinations Syndicate of the Cambridge International Examinations board.

    • Deakin university

      2008 - 2011
      Bachelor's degree information technology (cyber security) concentration: mathematics (mathematical modelling)

      Activities and Societies: Footy, Cricket, Voluntary Job Deakin's Bachelor IT Security (Cyber Security) provides a sound knowledge and understanding of general issues, concepts and practices in IT security and in the relevant fields.Gain practical and theoretical knowledge in this critical aspect of IT with an emphasis on understanding and assessing the need for IT security in a working environment, knowledge of the security strategies and solutions available – what they are and how they work – and understanding the business, ethical, social… Show more Deakin's Bachelor IT Security (Cyber Security) provides a sound knowledge and understanding of general issues, concepts and practices in IT security and in the relevant fields.Gain practical and theoretical knowledge in this critical aspect of IT with an emphasis on understanding and assessing the need for IT security in a working environment, knowledge of the security strategies and solutions available – what they are and how they work – and understanding the business, ethical, social and legal implications of risk management. There is also an emphasis on identification analysis, investigation, problem-solving, development and technical skills related to system vulnerabilities and weakness against social engineering. Show less

  • Experience

    • Bharat telecom ltd

      Apr 2012 - Aug 2013
      Network operation centre (noc) engineer

      - Monitoring network traffic for signs of problems- Identifying and troubleshooting network problems- Taking corrective action to resolve network problems- Communicating with users and other IT professionals about network problems- Maintaining network documentation- Upgrading and maintaining network hardware and software

    • Ministry of information and communication technologies

      Sept 2013 - Apr 2017
      Network support engineer

      - Diagnosing and resolving network problems- Providing training and documentation on network usage- Maintaining network documentation- Monitoring network performance- Upgrading and maintaining network hardware and software- Working with other IT professionals to troubleshoot and resolve network problems

    • Kaldera ltd

      May 2017 - Mar 2018
      It network engineer

      - Designing and implementing network topologies- Installing and configuring network devices- Configuring routing and switching protocols- Maintaining network security- Troubleshooting network problems- Monitoring network performance- Planning and implementing network upgrades

    • Orange business indian ocean

      Apr 2018 - now

      - Managing a team of delivery professionals- Scheduling and tracking deliveries- Communicating with customers about delivery status- Resolving any delivery issues- Ensuring that delivery processes are efficient and effective- Complying with all applicable laws and regulations - Designing and implementing network security policies and procedures- Installing and configuring network security devices- Monitoring network traffic for signs of malicious activity- Responding to security incidents- Training employees on security best practices - Answering phone calls and emails from users- Logging and tracking customer requests- Diagnosing and resolving technical issues- Escalating issues to other members of the IT team- Providing training to users on IT products and services- Maintaining documentation of IT systems and procedures

      • Senior Local Delivery Manager

        Jul 2022 - now
      • Orange Cyber Security (Network Security Engineer)

        Jul 2020 - Jul 2022
      • Service Desk Specialist

        Apr 2018 - Jul 2020
  • Licenses & Certifications

    • Strategic management professional level ii

      International business management institute (ibmi)
      Mar 2018
      View certificate certificate
    • Cisco certified network professional routing and switching (ccnp-rs)

      Cisco networking academy
      Dec 2016
      View certificate certificate
    • Cisco certified network associate wireless

      Cisco networking academy
      Mar 2014
      View certificate certificate
    • Cisco certified network associate voice (ccna)

      Cisco networking academy
      Nov 2014
      View certificate certificate
    • Cisco certified entry networking technician (ccent)

      Cisco networking academy
      Oct 2013
      View certificate certificate
    • Fortinet network security expert level 1: certified associate

      Fortinet
      Jul 2022
      View certificate certificate
    • Certificate in investment performance measurement (cipm)

      International business management institute (ibmi)
      Mar 2018
      View certificate certificate
    • Certified business professional master executive business management

      International business management institute (ibmi)
      Mar 2018
      View certificate certificate
    • Cisco certified network associate security (ccna)

      Cisco networking academy
      Jan 2014
      View certificate certificate
    • Computer networking - digital network security

      Alison
      Aug 2018
      View certificate certificate
  • Honors & Awards

    • Awarded to Sundeep Jahajeeah
      Team of the year 2023 (LDM Scope 1 Team) LDM Management Mar 2024 Your hard work and perseverance are a true inspiration to each of us! Continue to shine and reach new heights.
    • Awarded to Sundeep Jahajeeah
      Fabulous Award Orange Business Services Apr 2019 Excellent ticket follow-up done for GU VOIX perimeter. Appreciation received from FBO for work done. Keep up the effort.
    • Awarded to Sundeep Jahajeeah
      Fabulous Award Orange Business Service Sep 2018 Your extra effort and engagement is much appreciated.Our backlog for Gu Voix is back to normal and the initiative taken to work 1hr additionally had a positive impact on our operation.And we would like to thank you for that :)
    • Awarded to Sundeep Jahajeeah
      ISO Certification 9001:2008 Calidad Consulting May 2013 Bharat Telecom Limited
    • Awarded to Sundeep Jahajeeah
      NOC Certificate of Appreciation Bharat Telecom Limited May 2013 In recognition of our exceptional contribution
    • Awarded to Sundeep Jahajeeah
      MAJOR MATHEMATICS Deakin University Oct 2011 Discrete Mathematics, Introduction to Mathematical Modelling, Introduction to Cryptography, Mathematical Methods for Information Modelling, Linear Algebra to Data Communications, Mathematics and Physics for games, Public-Key Cryptography, Advanced Topics in Applied Mathematics
    • Awarded to Sundeep Jahajeeah
      Deakin University Ranking (Network Engineering) Deakin University Jan 2009 I ranked in the TOP 25% in Networking. (Internet Core Layer & Routing)
  • Volunteer Experience

    • I.T. Support

      Issued by Fix-PC (I.T. Support Services) on Jan 2013
      Fix-PC (I.T. Support Services)Associated with Sundeep Jahajeeah
    • Deakin Student Administration

      Issued by Deakin University on Feb 2011
      Deakin UniversityAssociated with Sundeep Jahajeeah