
Timeline
About me
Senior Account Executive at Newfold Digital
Education

Universidade anhanguera são paulo
2020 - 2021Pós-graduação lato sensu - mba project management 10MBA in Project Management

Abracomex
2019 - 2019Curso de despachante aduaneiro international business/trade/commerceQualification for Bureaucratic and Logistical implementation of export and import.

Unesp - universidade estadual paulista "júlio de mesquita filho"
2014 - 2019Bachelor's degree international business
Experience

Brasaço materiais para construçao ltda
Jan 2011 - Jan 2013Administrative office assistantSales and administration role, customer services and maintenance of the company's system

Aiesec
Jan 2014 - Jan 2014Recrutador de intercambistaProject carried out during graduation as (unpaid work) to gain experience in the business world. AIESEC encourages the leadership of its employees. I was part of the sales team for social exchanges as well as monitoring the exchange students.

Claudino corretora de seguros ltda
Jan 2015 - Jun 2016Administrative office assistantPersonalized service for each customerinsurance salecustomer retentionFeed company data systemAttract new customers

Aupaircare live-in childcare
Jul 2016 - Jul 2017Child care specialistOne year Exchange Program in the United States - New York

Tnl tecnal
Jan 2017 - Jan 2017Student internshipInternship in foreign trade, working together with the export manager, ranging from the bureaucratic part to communication with the customer/sales

Ramos e silva correspondente no país
Nov 2017 - Jan 2019Business attendantPersonalized service for each customerSale of banking products depending on customer needsCustomer retentionFeed company data systemAttract new customers

Newfold digital
Jan 2019 - now-First level customer support (Sales Force)-I handle negotiation and closing of proposals and price agreements directly with the client (e-mail, chat and phone)-Ensure high levels of customer satisfaction -Monitor product changes, as price and tools (Web Products)- Keep the system updated regarding the customer's information- Keep track of the sales opportunity, business process and maintain the system updated- Talk to the customer and bring up a proposal that better suits his/her needs - Translation work portuguese > English Exibir menos
Senior Executive Account Manager
Jan 2021 - nowExecutive Account Manager Pleno
Jan 2021 - Jan 2021Account Manager Junior
Jan 2019 - Jan 2021
Licenses & Certifications
- View certificate

Fundamentos do atendimento ao cliente
LinkedinJan 2022 - View certificate

Sql server no excel: uma visão aprofundada
LinkedinJan 2022
Languages
- inIngles
- esEspanhol
- poPortuguês
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