Experience

• 

  Tesco plc

  Sept 2003 - Sept 2007

  General assistant

  Trained on various departments such as checkouts, photo lab and tobacco kiosk. I would be used on all these departments when needed as part if the business needs.

• 

  Picture pal

  Mar 2008 - Apr 2008

  Photographer

  Photograph customers on their night out and then sell them the products that we offered. Meet personal targets as well as company weekly targets

• 

  Tesco plc

  Apr 2008 - May 2012

  Managing a team of 40+ staff. Ensuring the daily running of 30 checkouts were maintained. Meeting daily, weekly and yearly targets for the front end team. Training staff and keeping up to date training record ready for audits. Cash office safe management. Dealing with customer enquiries about various items and products around the store. Problem solving. Prioritising workloads. Calmly dealing with customer frustrations. Banking. Handling club card queries both in store and over the phone Managing a team of 40+ staff. Ensuring the daily running of 30 checkouts were maintained. Meeting daily, weekly and yearly targets for the front end team. Training staff and keeping up to date training record ready for audits. Cash office safe management.

  • Front end team leader

    Nov 2011 - May 2012

  • Customer service

    Jun 2009 - Nov 2011

  • Front end team leader

    Apr 2008 - Jun 2009
• 

  Just scuba

  Jun 2012 - Oct 2012

  Sales assistant

  Walking around hotel pools selling scuba diving excursions. Maintaining equipment. Teaching the basics of scuba diving to potential customers and then talking to them about the experience they could have at sea. Building trusting relations with potential customers.

• 

  Tesco plc

  Nov 2012 - Mar 2013

  Scheduling

  Managing 30+ staffs working rotas. Arranging annual holidays, time in lieu, shift swaps, sickness. Budget control.

• 

  Just scuba

  Apr 2013 - Nov 2013

  Divemaster intern

  Dive Management, equipment maintenance, supervising excursions, Dive Logistics, recording dive information for customers

• 

  Trailfinders

  Jun 2014 - Aug 2016

  European travel consultant

  Managing client bookings. Consultations with clients to find the right holiday package for them. Tailormade city breaks throughout Europe.

• 

  Scott dunn limited

  Sept 2016 - Apr 2018

  Travel consultant

  Luxury Travel Consultant specialising in the Caribbean, Indian Ocean and Middle East

• 

  Scuba travel

  Apr 2018 - now

  Maldives specialist and travel consultant
• 

  Melissapreetcreations

  Jun 2020 - now

  Owner

  In 2020 I started my own business offering personalised gifts for all occasions.