Shayne Ginder

Experience

• 

  GE

  Jan 1997 - Jan 2001

  • Technology Integration Specialist, IT

    Jan 1999 - Jan 2001

  • Account Analyst

    Jan 1997 - Jan 1999
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  The Carlyle Group

  Jan 2001 - Jan 2004

  Staff Accountant
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  Discovery Communications

  Jan 2004 - Jan 2014

  Discovery: $10.6 billion, global, multi-platform media company (NASDAQ: DISCA). Brands include Discovery, TLC, Animal Planet, Investigation Discovery, Science Channel, Oprah Winfrey Network, and Discovery Kids. Led 5-person team focused on strategic, high-value, operational process consulting and change management across enterprise. Reported to VP, Enterprise PMO. • Developed strategy and process to identify and earn US state production incentives. Drove $10 million annual cost savings. • Partnered cross-functionally to design and implement digital, global content management platform for $2+ billion, annual content spend; $4 million, 3-year project. Consolidated information, standardized processes, protected IP, and enhanced communication. Enabled new, 7 to 8-figure global advertising deals with 60 brands. Cut costs $4 million/year. • Led cross-functional design of process and infrastructure to define ideal global user experiences (UX) for live-streaming product launch; $8 million, 18-month project. Enabled identification of what content to stream where to maximize Nielsen ratings and advertising sales. • Designed and led enterprise-wide Lean Six Sigma Yellow Belt program. Partnered with business unit and functional leaders to identify and certify 40 staff members across 11 functions. Embedded continuous process improvement mindset and resources throughout company.• Recognized as 90th+ percentile performer from 2007 forward. Show less

  • Director, Global Operational Excellence

    Jan 2011 - Jan 2014

  • Manager, Global Finance Process

    Jan 2009 - Jan 2011

  • Project Manager, US Networks Finance

    Jan 2007 - Jan 2009

  • Project Manager, US Affiliate Finance

    Jan 2006 - Jan 2007

  • Project Analyst, US Affiliate Finance

    Jan 2004 - Jan 2006
• 

  Sunrise Senior Living

  Sept 2014 - Sept 2021

  Senior Director/Director, Performance Improvement

  Lead operations transformation program to improve quality of care and customer experience, optimize revenue and labor costs, and support growth. Manage 8-person team. Report to Chief Clinical Officer.• Staffed transformation steering committee comprised of sales & marketing, clinical, field operations, IT, HR, finance, and legal executives. Prepared and presented reports to representatives from SSL’s owners, Revera and Welltower. • Designed program and prioritized roadmap to achieve goals noted above. Presented to and gained steering committee approval and budget commitment.• Led cross-functional team that identified 36 key care-delivery tasks from PointClickCare, SSL’s enterprise electronic health record (EHR). Defined time standards for each task. Created ability to leverage data and analyze care at customer, group, site, and enterprise levels.• Worked with data & analytics and field ops to build labor model/algorithm for 12,000 care providers based on weekly EHR data and time standards. Enabled evidence-based staffing. • Completed enterprise rollout in 2020. Reduced opex and risk; increased customer and employee satisfaction.• Created new, data-driven process to identify changes in services provided to customer. Enabled just-in-time identification of changes in resident condition and timely customer pricing conversations supported by data. • Led the design of a service-level estimator that sales staff uses to quote first-month, new customer pricing with potential adjustments every 30 days for actual experience. Reduced customer acquisition cost and sales cycle.• Led cross-functional initiative to select and implement a SaaS document management solution to support customer move-in. Expedited customer onboarding and service delivery. Improved regulatory compliance. Reduced cost. Won Gold McKnight’s “Excellence in Technology” award. • Recognized as 90th+ percentile performer from 2017 forward. Show less

• 

  Salesforce

  Oct 2021 - now

  • Director, Business Strategy

    Aug 2023 - now

  • Senior Business Strategy Consultant

    Oct 2021 - Jul 2023