Experience

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  University of massachusetts amherst

  Dec 2010 - May 2012

  Maintenance administrator

  • Provided clerical support to Maintenance Manager • Received, checked, and processed maintenance requests, determining emergencies and then alerting appropriate trades workers, and maintainers to have necessary actions taken• Processed daily job cards and work orders into TMA, the office time-tracking software• Received and distributed mail, bi-weekly checks and work orders across campus• Processed Procard (Procurement credit card) purchases to show where money was being spent in case of audit• Performed word processing, excel, photocopying and filing as required• Completed confidential projects for numerous superiors. Show less

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  Tunstall corporation

  Jul 2012 - Jul 2013

  Executive assistant to ceo

  • Acted as liaison between CEO and high ranking personnel in offices & facilities• Scheduled and coordinated meetings and travel arrangements for CEO and C-level professionals• Reconciled and approved expense reports • Managed accounts receivable and accounts payable• Oversaw and arranged all shipping between offices• Ordered office supplies and furniture for the company• Acted as first point of contact for vendors, visitors, new hires, customers and prospective customers through phone and in person visits Show less

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  Globalstep

  Aug 2013 - Jul 2015

  Hr coordinator and operations analyst

  • Assisted in the hiring of new employees; sourced resumes, conducted initial interviews and background checks• Processed new hire paperwork, forms I-9 and W-4 and gave new employee orientation• Co-wrote employee handbook, company manuals and drafted policies• Created job descriptions and company organization charts• Benefit and 401K administration and research • Maintained employee personnel files and other security sensitive documents• Coordinated trade shows and conferences; managing sales staff communication with current and prospective clients• Implemented and managed company wide Salesforce CRM; including analysis of sales data, staff training and the hiring and managing of a developer responsible for creating dashboards and reports for management use• Developed first successful company-wide quarterly sales review process• Coordinated and maintained partnership with Fortune 100 Technology company. Show less

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  Atlantic aviation

  Nov 2015 - Mar 2017

  • Part of a two-person team that implemented a new company-wide LMS (Saba); worked to transition training information from old system to the new and audited data for accuracy• Oversaw technical support; troubleshot user issues, opened, managed and closed tickets with vendor• Instructed managers across the company on system use and responded to ongoing questions and concerns• Created learning certificates, monthly employee recognition announcements and media for smart TVs• Made written and video job aids, tutorials and course material• Worked on special projects as assigned Show less • First Human Resources contact for 1,000+ annual new hires for Macquarie Infrastructure Corporation’s largest subsidiary; an aviation services company that manages a chain of 70 fixed-base operator facilities across the US• Post and maintain all internal and external positions, utilizing career portals including: Career Builder, Monster, Indeed, Craigslist, JsFirm, and state agencies; prepare media and advertising for job fairs and internal recruiting • Conduct pre-employment processes, including personality tests, ensuring accuracy of applications, ordering drug and background checks, taking pre-adverse/adverse actions when necessary and approval of candidate eligibility• Manage full employment life cycle including onboarding, new hire paperwork, I-9s, management of post-accident and reasonable suspicion drug testing, creation and maintenance of employee personnel and termination folders• Utilization of Exponent HR software for approval of transfers, account, position and pay changes and processing of evaluations, disciplinary actions/safety violations and terminations• Provided administrative support to Regional Human Resources Managers.• Assisted in the implementation, trouble shooting, and creation and delivery of training documents and sessions for the applicant tracking system iCims Show less

  • Learning Management System (LMS) Administrator

    Aug 2016 - Mar 2017

  • Human Resources Administrator

    Nov 2015 - Aug 2016
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  Westrock company

  Mar 2017 - Apr 2019

  Compensation and hris analyst

  • Collaborated with Compensation Director on a variety of projects including program design, analysis, budgeting, salary structure, implementation of new programs and job evaluation.• Administered base pay and incentive programs including annual goal and performance management and bonus payment cycles.• Conducted job analysis to determine pay grade and appropriate salary level to ensure competitive compensation.• Managed company participation in compensation and labor market surveys.• Ensured annual increases are processed for union and non-bargained hourly employees and merit for salaried employees.• Developed and documented procedures to streamline processes.• Created and finalized job descriptions and job codes.• Developed compensation communications to accompany pay and position changes upon updating HRIS.• Run HRIS reports and audit various HRIS, benefits and other HR Programs, taking corrective action as needed.• Assisted HR Managers with compensation related issues and ad hoc reports. Show less

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  Mastercard

  May 2019 - now

  • Manager Total Rewards

    Mar 2024 - now

  • Senior Analyst, Total Rewards, Compensation

    May 2019 - Mar 2024