Experience

• 

  Bimsa uluslararası i̇ş, bilgi ve yönetim sistemleri

  Jun 1996 - Aug 1996

  Summer internship

  ● Supporting Users● Creating E-Paper in Lotus Domino

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  Agsnet

  Jan 2001 - Nov 2001

  It helpdesk engineer

  ● Providing IT Helpdesk support for users in Windows Servers environment.● LAN management.● The company was doing website design and hosting. There were 40 users. I had to leave the company for completing my military duty.

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  Turkish armed forces

  Dec 2001 - Apr 2003

  Lieutenant

  ● Obligatory service for Turkish Armed Forces.● I completed my military duty in April 2003.

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  Sentez turizm ve tic.

  Aug 2003 - Dec 2003

  It helpdesk engineer

  ● Providing IT Helpdesk support for all IT equipment.● The company had locations in 6 different cities.● Offices were connected with VPN tunnels and internal communication was established with IP telephony.● There were 250 users in different locations.

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  Hewlett-packard

  Dec 2003 - Jun 2005

  Att team agent

  ● Hewlett Packard Technical Support Call Center● Providing 2nd level technical support for all HP products family.

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  Multi corporation

  Jun 2005 - Aug 2009

  Ict manager

  I started my career at Multi Corporation as Helpdesk Engineer. As the company has grown, IT department got bigger and i am promoted to IT Manager in June 2006. Multi Corporation is constructing shopping malls and doing the management afterwards. The company is operating in 18 countries with 56 shopping malls. It had 8 shopping malls in Turkey. ● Design & Installation of Shopping Centers Network Infrastructure for Triple Play service to tenants. ● Firewall Installation & Management● Installation & Management of Cisco IP Telephony ● MPLS-VPN Installation & Management ● HP Servers Installation & Management (Active Directory, Lotus Domino)● Backup & Business Continuity, Disaster Recovery Planning ● Controlling operational budget and expenditures. ● Recruiting, hiring, training and supervising IT staff.● Approval of contracts with vendors & telecom operators.● Helpdesk Support for 250 users in different locations. Show less

• 

  Snrs bilisim teknolojileri

  Aug 2009 - Nov 2010

  Company founder/director

  Pre-Sales activity, Post-Sales support, consultancy level support and engineering for enterprise level companies operating internationaly. ● LAN/WAN ● Cisco IP Telephony ● Microsoft Servers ● MPLS Design ● Installation of POP Location in Borovaya Datacenter/St.Petersburg - Russia

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  Transatlantic petroleum ltd.

  Nov 2010 - Mar 2015

  Reporting to COO and CIO. ● Managing Helpdesk Support for 200 users in different locations.● Managing IT General Controls implementation.● Managing operational backup, security and user help systems.● Consulting with users, management, vendors and technicians to assess computing needs and system requirements.● Directing daily operations of region, analyzing workflow, establishing priorities, developing standarts and setting deadlines.● Assigning and reviewing the work of system engineers, system analysts, helpdesk technicians.● Staying abreast of advances in technology.● Developing computer information resources, providing for data security and control, strategic computing and disaster recovery.● Reviewing and approving all systems charts and programs prior to their implementation.● Evaluating the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.● Controlling operational budget and expenditures. ● Developing organizational goals , policies and procedures in coordination with the corporate office.● Recruiting, hiring, training and supervising IT staff.● Preparing and keeping the department policies and procedures up-to-date for SOX Audits.● Approval of contracts with vendors & telecom operators. Show less

  • IT Manager

    May 2012 - Mar 2015

  • Network & System Engineer

    Nov 2010 - May 2012
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  Monitise mea

  Apr 2015 - Mar 2018

  Head of it mea

  • Development and implementation of IT strategy based on the organisation’s Information Technology needs• Management of IT budget, including planning, purchasing and outsourcing• Responsible of recruitment, supervision, scheduling, performance evaluation and development of the employees in IT department• Leading the design, implementation and support of both Corporate IT and Live systems• Development and implementation of service delivery practices and projects on an agreed deadline• Development and maintainance of the policies and procedures for IT governance and compliance• Ensuring information security within the organization• Ensure services are delivered effectively and prioritised according to business objectives• Efficiently manage the onsite IT administrators and co-ordinate workloads Senior Stakeholder management• Ensure all services align to global model and standardisations.• Manage and co-ordinate all incidents and outages affecting the business Vendor Management• AWS Server Migration• o365 Migration Show less

• 

  Commencis

  Mar 2018 - now

  It manager

  • Development and implementation of IT strategy based on the organisation’s Information Technology needs• Management of IT budget, including planning, purchasing and outsourcing• Responsible of recruitment, supervision, scheduling, performance evaluation and development of the employees in IT department• Leading the design, implementation and support of both Corporate IT and Live systems• Development and implementation of service delivery practices and projects on an agreed deadline• Development and maintainance of the policies and procedures for IT governance and compliance• Ensuring information security within the organization• Ensure services are delivered effectively and prioritised according to business objectives• Efficiently manage the onsite IT administrators and co-ordinate workloads Senior Stakeholder management• Ensure all services align to global model and standardisations.• Manage and co-ordinate all incidents and outages affecting the business Vendor Management• AWS Server Migration• o365 Migration Show less