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Danielle Seraphim

Danielle Seraphim

Followers of Danielle Seraphim1000 followers
location of Danielle SeraphimGreater Toronto Area, Canada

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  • Timeline

  • About me

    Global Financial Services Executive | Client Services & Experience | Corporate Banking | Regulatory Risk Management | AML | Financial Crime | Global Operations | Multinational Sales | Digital & Operational Transformation

  • Education

    • McMaster University

      -
      Bachelor of Arts - BA Economics

  • Experience

    • Scotiabank

      Aug 2004 - Dec 2024

      Shaped the strategy with a team of 70+ for a seamless end-to-end client journey for multinational and corporate banking clients, identifying opportunities to enhance efficiencies across geographies and product segments. Led a diverse, high-performing team of 550+ across Latin America, Canada strengthening a multilingual, collaborative culture focused on client onboarding and servicing. Led global first-line testing and governance function with a team of 60+ ensuring strong regulatory compliance and risk controls across all banking customers. Led a team of 150 people across Canada and Latin America managing enhanced due diligence for all high-risk clients for the bank. Provided oversight on AML/KYC policies. Designed and led AML transformation initiatives, remediating tens of thousands of Corporate clients across Latin America markets while strengthening operational control frameworks. Led a multi-billion dollar portfolio to transform onboarding processes across 30+ countries, improving client onboarding.

      • Vice President (VP) Global Corporate & Multinational Client Services - Capital Markets

        Jun 2024 - Dec 2024

      • Vice President (VP) Business Service Centre - Global Operations

        Sept 2022 - Jun 2024

      • Vice President (VP) Regulatory Operations & Global Testing - Global Operations

        Apr 2020 - Sept 2022

      • Vice President (VP) Enhanced Due Diligence Unit - Global Operations

        Sept 2018 - Apr 2020

      • Director, International Onboarding & Delivery Sustainment, Corporate & Commercial Banking

        Jan 2017 - Sept 2018

      • Director, International Sales Delivery & Sustainment, Corporate and Commercial Banking

        Jan 2015 - Jan 2017

      • Senior Manager International Corporate & Commercial Banking (International Assignment)

        Jan 2014 - Dec 2014

      • Senior Manager International Corporate & Commercial Banking

        Jan 2011 - Dec 2013

      • Senior Sales Manager, Multinational Sales - Global Transaction Banking (GTB)

        Aug 2004 - Dec 2010

  • Licenses & Certifications

    • Certified Translator

      Pan American Christian Academy

    • Certified Anti-Money Laundering Specialist (CAMS)

      ACAMS

    • Salesforce Certified Administrator (SCA)

      Salesforce

    • Executive Leadership Development

      LHH Knightsbridge

    • Artificial Intelligence Fundamentals

      IBM
      Mar 2025
      View certificate certificate

    • National Futures Association Certification (CFTC)

      U.S. Commodity Futures Trading Commission