Experience

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  Kmd group of companies

  Sept 2005 - Nov 2009

  Teaching Practical A+, Practical Network and Practical Network (Server Based). Assist the teacher in the hardware and network training classes as Senior Instructor. Set-up of IT hardware, software, network (LAN, WAN and wireless) and infrastructures (router, PC, network printer etc.) in office. Managing anti-virus software, network, firewall, switches, routers, servers, computer clients, printers, active directory and users. E-mail accounts administration; creation and de-activation of accounts. Participate and coordinate the development, implementation, and support of Web Applications. Creating and maintaining records of the Map of network switches, hubs, router and firewall. Maintaining Windows 2003 servers and perform routine backup of server information and database. Maintaining support records, IT documentations, hardware and software asset lists. Analyzing products and recommends use of new products and services to senior management. Responsible for supporting all desktops/laptops systems including deployment, maintenance, patches and updates for Windows operating systems and several general and line of business applications. Answering user inquiries regarding computer software or hardware operation to resolve problems. Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Solving technical problems in network and computer systems. Maintaining the smooth running of electronic data processing and the network. Upgrading the necessary software and hardware devices through proper maintenance. Developing, Maintaining and Upgrading for smooth running of computers and network. Installing every kind of software requested by customers and follow up trouble shooting. Linux Server Installation, DNS, DHCP, Web Server, Mail Server and Proxy Server Installation and Configuration. Show less

  • Senior Instructor at Network Engineering Department

    Jan 2008 - Nov 2009

  • Instructor at Network Engineering Department

    Oct 2006 - Dec 2007

  • Instructor

    Dec 2005 - Sept 2006

  • Trainee

    Sept 2005 - Nov 2005
• 

  Uniteam marine limited

  Nov 2009 - Feb 2011

  It operator
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  Uniteam marine limited, uniteam offshore,uniteam tours & travel,savoy hotel,bayview beach & resort

  Mar 2011 - Aug 2013

  It supervisor

  Responsibilities for Controlling and maintaining the IT documents and records under ISO 9001:2008 services. Supervising IT Operators/Administrators to perform IT service smoothly. Assigning IT services to IT Operators/Administrators. Checking IT documents and Service Reports performed by IT Operators/Administrators and reporting to IT Manager. Installing and configuring Server & Client Operating System, TCP/IP, LAN, WAN. Installing and configuring Active Directory and DNS Services in Windows Server Operating System and joining the clients to company domain network. Fault finding and repairing PCs, changing computer and network devices’ parts and accessories. Backup and restoring operating system and cloning hard disk for computers. Backup data, installing & configuring windows operating system, drivers and applications and troubleshooting the system errors. Assist IT Manager to run smoothly of company information and telecommunication infrastructure. Reporting daily morning, afternoon, evening duty reports to IT manager and follow up the problems. Checking VCR for security camera system at morning and evening. Updating the antivirus definition for office computers and servers. Checking company web sites, email system, office network devices regularly. Checking Internet lines speed and reporting speed test results to IT manager daily. Maintaining cooling system and temperature of server room and performing maintenance logs. Checking company phone lines and follow up the instruction of IT manager. Performing daily electronic backup for company data. Show less

• 

  Community partners international

  Dec 2013 - now

  Manage information technology and computer systems. Plan, organize, control and evaluate IT and electronic data operations. Design, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems. Act in alignment with user needs and system functionality to contribute to organizational policy. Identify problematic areas and implement strategic solutions in time. Audit systems and assess their outcomes. Preserve assets, information security and control structures. Review annual budget and ensure cost effectiveness. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Recommends information technology strategies, policies, and procedures. Regular liaison with 3rd party providers ensuring the effective running of systems. Manages and develops upgrades to the organization's telephone system. Regular daily backup for critical information in Local Area Network, cloud storage and portable devices. Cleaning the virus, malware and Trojan Horse. Monitoring and maintenance for the performance of the Internet line speed, network equipment, servers, computers and applications. Managing, providing staffs’ email and Google’s services using Google G Suite System. Ensuring adequate security for the LAN and Wireless LAN firewall strict management. Show less

  • ICT Manager

    Dec 2024 - now

  • ICT Coordinator

    Jan 2024 - Dec 2024

  • IT Coordinator

    Jan 2019 - Dec 2023

  • IT Officer

    Dec 2013 - Dec 2018