Deborah Bennett, SHRM-CP

Deborah Bennett, SHRM-CP

Account Manager

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  • Timeline

  • About me

    Senior Manager, Training Systems and Support at Amtrak

  • Education

    • Raritan Valley Community College

      2009 - 2014
      Associate's Degree
    • Raritan Valley Community College

      2011 - 2014
      Certificate
  • Experience

    • GRAINGER INDUSTRIAL SUPPLY

      Nov 1999 - Sept 2008
      Account Manager

      Serviced and maintained key client accounts while continuously prospecting for and growing business.Managed a multi million dollar territory comprised of complex and Fortune 500 accounts within the Financial, Manufacturing, Contracting, Government, and Educational sectors.* Achieved territory growth of 10%.* Led successful projects for implementation of Vendor Managed Inventory (VMI) for key accounts.

    • VANTAGE COMMUNICATIONS

      Sept 2008 - May 2009
      Sales Representative

      Marketed and sold software products to small and medium sized businesses.

    • STAPLES, INC.

      Jun 2009 - Nov 2011

      Serviced and maintained key company accounts that were medium to large businesses from all industries. Promoted products and services to new target markets to continuously grow business and profitability. Prospected for new business via references and cold calling. Provided solutions based on quality, cost management, and deadlines; educated customers on all facets of print media services and cost savings techniques.* Recipient of 2010 Results Awards based on outstanding sales performance; achieved 110% of sales budget.* Selected to coach store Associates in sales behaviors and customer service strategies. Show less

      • Project Manager | Print Production

        Mar 2011 - Nov 2011
      • Account Manager

        Jun 2009 - Mar 2011
    • THE VITAMIN SHOPPE

      Dec 2011 - Mar 2014
      Manager of Learning & Development

      Created, developed, and implemented training solutions aligned with corporate goals and objectives for optimal sales, servicing, and brand management. Led numerous projects and initiatives to drive improved performance including Private Label Product Education, ICIMS Recruiting System, Vitamin Shoppe Brand (VSB) Quality Process, and participated in conferences and workshops.* Led projects and facilitated training at key cities within each region and cascaded to over 600 stores within the chain. * Worked closely with Store Associates to improve on sales tactics focused on the quality behind private label brands. Visited manufacturing sites, created a video of quality steps created relevant training programs and 25-minute skit for over 600 Store Managers. * Conducted focus groups to identify deficiencies and developed branded course with emphasis on The Vitamin Shoppe process, selling the organization, understanding required competencies, hiring for attitude and role playing as part of the Interview and Selection Workshop.* Partnered with Category Managers and Subject Matter Experts and developed content for e-learning platform for new private label products.* Contributed as part of the re-branding team responsible for developing and conducting Train-the-Trainer Workshops for “new” branding to over 4,000 Health Enthusiasts.* Recipient of "EPPIC" award for outstanding contribution. Show less

    • GP Strategies

      Jun 2015 - Aug 2017
      Learning and Development Consultant

      External member of the Talent and Organizational Development team for Sandoz, a Division of Novartis. Work with team members to manage execution of leadership programs. Responsible for managing and facilitating the new employee orientation program introducing new associates to the Company, culture, philanthropic activities and technology so that they are set-up for success.

  • Licenses & Certifications