Experience

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  Hewlett packard enterprise

  Jan 2015 - Oct 2016

  Desktop support engineer

  - Provided technical support and assistance to end-users for desktop hardware, software, and peripherals.- Troubleshooted and resolved issues related to operating systems, applications, and network connectivity.- Installed, configured, and maintained desktop computers and related equipment.- Assisted in the implementation of IT projects and upgrades, ensuring minimal disruption to users.- Documented support activities, resolutions, and procedures for future reference

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  Directorate of forensic science services

  Oct 2016 - Sept 2018

  Scientific assistant

   Provided technical expertise and support in cyber forensic investigations, including evidencecollection, analysis, and reporting Analyzed and tested email headers, attachments, and other forms of communication to uncoverevidence of cybercrimes, fraud, or data breaches Conducted testing on mobile devices, including smartphones and tablets, for data recovery andevidence gathering Performed investigations on cloud-based environments to trace cyberattacks and data leaks withincloud storage and servicesProjects: Developed and implemented cyber forensic software solutions to investigate and analyze digitalevidence in criminal cases Designed and maintained software tools for digital forensics, including data recovery, malwareanalysis, and network traffic analysis Show less

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  Varstreet inc

  Nov 2021 - Oct 2022

  Qa engineer

   Performed manual testing for web-based software applications Validation of Transaction Processing through Web Portal and UI changes as per client requirement Extensive Exposure in Black Box Testing and Usability Testing Have Done Functional Testing, Retesting, Regression, UI/UX and Browser Compatibility Testing Highlighting key issues and problems relating to the product sign-off once the testing phase iscomplete Batch and WEB UI Testing, end-to-end testing of the application (Sanity, Functionality, System,Regression, Automation Testing) Actively involved in Smoke Testing of the application after the deployments Bug reporting and tracking the reported bugs through resolution Created monthly and weekly reports of issues handled Active member of the design and impact assessment teamsProject: E-Commerce Web Portal Customize Web Portal development for E-commerce Platform and integrated with Payment Gateway E-commerce platform built basis on client requirement which is very user friendly and grabcustomer attraction.Directorate of Forensic Show less

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  Tristha global pvt. ltd.

  Dec 2022 - Nov 2024

  Software test engineer

   Tested the end-to-end merchant onboarding process, ensuring merchants were successfullyonboarded, verified, and integrated into payment systems. Creation of Test Scope and Test Cases with full coverage requirements Proficient in Collaboration with vendor to reproduce and troubleshoot issues, ensuring timelyresolution Performing System Integration Testing, UAT, Regression, error and bug re-testing on DigitalOnboarding, Web Based Applications, Internet Payment Gateway (IPG) Collaborated with Developers, Product Managers and development teams across phases of testingfrom planning to execution, troubleshooting and reporting within high-volume, agile environment Trained and managed onsite and offshore team members in quality assurance standards, policies,and procedures Experienced in writing SQL script for testing user stories and prepare regression pack Responsible for the production of test scenarios, scripts and other UAT documentation and theidentification and extraction of custom data for use in testing Execution of UAT against previously defined and signed-off business requirements or user stories Involved in defect Triage meetings and creating the defect summary reports Worked with multiple international clients e.g. Clover, SumUp, K-PAY, Qashier Singapore etc. Automated some of major functionality using Selenium Performed data verification between source and target systems, ensuring data integrity andaccuracy during migration Tested migration between different operating systems, databases, and cloud environments to ensurecross platform compatibility Executed regression tests to confirm that migrated data and systems do not impact existingfunctionality Have done validations of Ecommerce and POS Transactions Processing of transactions in downstream system like Omnipay, Middleware system Validations of Base24 Switch logs and transaction reports Show less