
Timeline
About me
Partnering with the business to preserve and create value for BHP
Education

Southville foreign university - las piñas
2015 - 2018Bachelor of science (b.s.) accounting and business/management
Instituto cervantes de manila
2011 - 2013Spanish language spanish language and literatureSpanish A1 - B2
Experience

Hsbc
Sept 2010 - Sept 2013Process executiveManila Care - Local customer serviceRetail Services Collections - Store card collectionsU.S./GM care - General Motors clients

Capital one
Oct 2013 - Mar 2014Senior process executiveU.S. Care - U.S. cards servicesDigital Operations - Online technical support

Xerox
Sept 2014 - Nov 2014Spanish hr specialistHR and Benefits Specialist

Infosys bpo
Nov 2014 - Aug 2017Spanish ar/ap subject matter expertThe position involves performing administrative tasks as a Team Leader and serving as the point of contact for accounts receivable in several countries. O2C - Accounts Receivable SME for Philips LATAMResponsibilities include supporting team members with collections and system navigation, preparing and maintaining activity reports and AR aging reports, reconciling customer statements, conducting bank reconciliations, monitoring delinquent accounts, and implementing collection procedures. P2P - Accounts Payable SME for Philips LATAMAdditionally, the role entails coordinating payments, managing mailboxes, resolving invoice discrepancies, responding to queries, translating documents, and working on ad hoc projects as directed by the AP manager.Reports POC for Philips LATAM Show less

Visa business school
Dec 2017 - May 2018Associate program managerThe role involves managing global administration of training programs, including billing, budgeting, course preparation, and reporting. Responsibilities include scheduling courses, confirming deliveries, presenting production performance results, and reporting on key metrics. Additionally, the role entails coordinating with technical vendors, providing technical support, and staying updated on client trends and Visa Business School offerings.

Bhp
Jul 2018 - nowWTW GGS11 (Job Grade 11)Dynamic leadership position involving strategic engagement and influence in business delivery, cost management, and value optimization. Requires expertise in paradigm-shifting, developing financial acumen, and conducting critical analysis. Involves navigating the BHP culture, leading change management, and cultivating effective relationships. Responsibilities extend to team development, conflict resolution, and driving impactful changes aligned with organizational objectives. Proficient in negotiation strategies, decision-making processes, and fostering a culture of feedback and continuous improvement. This role is focused on creating value, instigating improvements, and ensuring enduring positive outcomes. Show less WTW GGS10 (Job Grade 10)This role entails providing financial leadership and analysis to the Technical Function (CTO), aligning with the Finance Business Partner mandate to create value. Responsibilities include partnering with Functions VP's to drive improvement, coaching stakeholders on financial implications, championing process improvement initiatives, and leading financial input to budgets and forecasts. The role also involves reconciling actual outcomes with budgets, managing reporting processes, and performing commercial evaluations to support decision-making. Show less WTW GGS10 (Job Grade 10)The role involves leading continuous improvement initiatives within Reward Operations, managing global and regional projects (Annual Reward Review cycle, Labour Budget Assumptions & Allowances, andMarket Data Analysis), and providing mentorship to junior team members. Responsibilities include enhancing process efficiency, supporting reward aggregation, and providing technical support. The role requires strong project management skills, deep technical expertise in remuneration and benefits, and the ability to engage stakeholders effectively. It also involves promoting a culture of innovation, learning, and development, while ensuring alignment with organizational goals and values. Show less WTW GGS8 (Job Grade 8)The role involves providing technical support for remuneration and benefits to a specific customer group within Global Functions or Operations, working closely with onshore Reward Subject Matter Experts (SMEs).Responsibilities include managing operational reward activities, responding to employee and business leader inquiries regarding remuneration policies, leading the Annual Reward Review cycle, designing salary scales, managing benefit programs, executing reporting analysis, and engaging with stakeholders to address complex reward topics.The role also involves project management of large-scale reward initiatives independently. Show less
Principal Finance Business Partner
Mar 2024 - nowFinance Business Partner
Feb 2023 - nowSr. HR Reward Specialist (Continuous Improvement Lead)
Apr 2022 - Jan 2023HR Reward Specialist
Jan 2022 - Apr 2022Spanish HR Reward Specialist
Sept 2020 - Dec 2021Spanish HR Reward Analyst
Jun 2020 - Sept 2020Spanish HR Data Management Analyst
Mar 2019 - May 2020Spanish HR Enquiry Management Analyst
Jul 2018 - Mar 2019
Licenses & Certifications

Anti-money laundering, anti-terrorist financing, and sanctions
Visa business schoolDec 2017
Lean six sigma
Infosys bpmAug 2015
Authorization processing basics
Visa business schoolDec 2017
Credit card product disintermediation
Visa business schoolDec 2017
T304 - business value articulation/delivery(bva/d)
Infosys bpmMay 2016
T102 - procurement to payment
Infosys bpmAug 2015
T103 - recording to reporting
Infosys bpmAug 2015
T101 - order to cash
Infosys bpmAug 2015
Center for business solutions(c.b.s.) certification
HsbcMar 2013
T100 - accounting fundamentals
Infosys bpmJul 2015
Volunteer Experience
...
Issued by HSBC Retail Banking and Wealth Management
Associated with Ishmael John Alducente, CLSSGB, CSM, PMEC, SDTC
Languages
- inInglés
- fiFilipino
- esEspañol
- frFrancés
- poPortuguese
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