Experience

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  Research foundation of the city university of new york

  Mar 2006 - Mar 2007

  B.d facs technician

  Collect biofuel samples and perform routine laboratory test or analysis to assess biofuels quality.Assisting doctors and scientist in medical research for the cure of cancer and other incurable disease. Multiplying and separating of cells with B.D. Fac machine.

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  Abercrombie & fitch co.

  Nov 2006 - Jul 2013

  Conducted internal/external theft investigations resulting in the recovery of $240,000 while collaborating with local law enforcement agents. Trained, developed and mentored roughly over 19 new loss prevention representatives and 1,253 store associates. Coordinate theft and fraud investigations involving career criminals and organized retailed groups. Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits. Identified, diagnosed and resolved shrink-control deficiencies through shipment and store audits. Help rebuild partnership with store managers and the LP department. • Help to reduce store shrinkage from 185 units per week at a -0.96% to 76 units loss at a -0.50%. • Only agent with 8 live internals in a 3-year span.• Consistently ranked in the top 3 in case and stats production. Show less Supervised associates in various tasks in the stockroom and on the sales floor. Maintained order and productivity of associates when in the stockroom. Observe and coach associates on sales floor techniques and customer management skills. Assisted managers with shipment, floor set ups, and store audits. Motivated associates to achieve performance goals. Build and sustain customer-focused store culture to facilitate a pleasant shopping experience.• Supervised 15-30 employees per day.• Implemented 4 new stockroom standards.• Awarded top supervisor 2 years in a row. Show less

  • Loss Prevention Assistant Manager

    Aug 2010 - Jul 2013

  • Lead Supervisor

    Nov 2006 - Aug 2010
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  Nordstrom

  Feb 2014 - Dec 2015

  Responsible for ensuring that customers have a pleasant shopping experience while visiting the store. Helping customers locate merchandise. Providing relevant sales information to customers. Working to resolve customer complaints and involving management when necessary.• 4 Time designer sales associate of the month.• Consistently ranked in the top 5 in sales and new accounts for department. • Open 25 new account.• Sold over 350K in Designer Merchandise Conduct internal and external surveillance to control product loss. Lead loss prevention initiatives, and partner with managers to reduce loss and prevent injuries throughout the store.•Assisted with the closing out on 19 primary internals and 7 none primary internals.• 56 Closed out confirm fraud cases for a total of $198K• 40 SLWA $110K• 35 Externals for $75K

  • Designer Sales

    Jan 2015 - Dec 2015

  • Loss Prevention Specialist

    Feb 2014 - Dec 2014
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  The home depot

  May 2016 - Dec 2020

  Asset protection

  Preventing financial loss caused by theft and fraud while supporting safety, and environmental program compliance. Utilizing tools to minimize loss to the Company, including identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a "shrink elimination" culture in all stores. Oversaw district ORC activities. Multiple Store Responsibility.• Lead in stats case production in the District • Best MPS Execution in 2016 in the Region • Decreased shrink 250K three years in a row• 30 Internal for over $220k• Accomplished 365 Days without an OSHA in two different locations. Show less

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  Gucci

  May 2023 - Jun 2024

  Security manager