Experience

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  Athens 2004 - organizing committee for olympic and paralympic games

  Jun 2004 - Sept 2004

  Venue communication center coordinator

  • Supervision and coordination of communications. • Responsible for recording operational activities. • Reporting services.

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  Icap, group of companies

  Apr 2007 - Nov 2007

  Customer service representative

  Direct marketing services.

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  Teleperformance greece

  Jun 2008 - Sept 2008

  Call center team leader

  • Training / coordination of new call center staff. • Reviewing the performance of staff, identifying training needs. • Recording statistics, user rates and the performance levels of the center and preparing reports. • Handling complex customer complaints.

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  Hellenic army

  Nov 2008 - Nov 2009

  Military service

  Military Service is mandatory in Greece.

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  Ote group of companies (hto)

  Dec 2009 - Dec 2010

  Technical support in broadband services

  • 1st level technical support. • Customization of network equipment. • Training / coordination of new colleagues

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  Municipality of ilioupolis, athens

  Oct 2012 - Jun 2013

  System and database administrator

  • Windows Server Administration and Active Directory configuration. • Database Server (SQL Server) Administration, Maintenance and Performance Tuning. • Installation and Configuration of NAS Server. • Responsible for: performing routine audits of systems and software, database backups, operating system updates, patches and configuration changes, installing and configuring new hardware and software.• Troubleshooting of IT related problems. • Development of web-based data entry system using ASP.NET, C# (Visual Studio.NET) and SQL Server. Show less

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  Nokia

  Jul 2013 - now

  • Analysis, design, development & testing of large/compex features for Cloud SGSN/MME/AMF product• EPC/5GC Packet core as per 3GPP specifications.- Software testing and test automation utilizing mainly Robot Framework and Continuous Integration with Jenkins• Extensive knowledge of virtualization technologies (VMware ESXi, Oracle VirtualBox)• Programming in C/C++. • Programming in C/C++ for applications with strict deadlines• Development and maintenance of 2G/3G SGSN product as per 3GPP standards.• Experience on full design, development and testing life cycle as well as product maintenance.• Working using agile methodologies - acting as Scrum master in Feature Development teams.• Troubleshooting of complex issues as a member of 4LS diagnostic team.• Training of newcomers SW engineers

  • Senior Software Engineer

    Jun 2016 - now

  • Software Engineer - Scrum Master

    Jul 2013 - Jun 2016