Oluwabukola Sanni-Bello

Experience

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  Faco Productions

  Jul 2016 - Nov 2017

  Administrative Assistant

  Streamlined office processes, resulting in a 15% reduction in administrative costs and improved efficiency.Successfully resolved 50% of customer concerns regarding accounts, leading to enhanced customer loyalty and positive word-of-mouth referrals.Managed administrative tasks, negotiated and collaborated with vendors.

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  RATSON PROPERTIES

  Mar 2018 - Dec 2021

  Customer Service Officer/Administrative Officer

  • Enhanced operational efficiency by handling over 50 diverse customer transactions,resulting in a 20% reduction in wait times and improved customer satisfaction.• Proactively identified and addressed customer concerns regarding accounts, ensuringtimely and accurate resolution.• Efficiently handled a diverse range of customer transactions, including transfers, billpayments, and more.

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  ARCLINK ENERGY

  Feb 2022 - Dec 2023

  Business Account Manager

  • Developed and executed strategic account plans, consistently exceedingsales targets by 20% and increasing client satisfaction levels.• Established key performance indicators (KPIs) to track progress, identified areas forimprovement, and implemented solutions to enhance team performance.• Conducted market research and analysis to identify new business opportunities andexpand the client base.• Collaborated with cross-functional teams to deliver tailored solutions and resolvecustomer issues promptly. Show less