Experience

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  Sprint

  Feb 2006 - Mar 2017

  • Responsible for implementing, supporting, and enforcing all internal control processes and procedures. • Prospect, Recruit, and develop new channel partners and supply all necessary training and education for the product portfolio.• Motivate locations to sell the full Sprint product line, acting as the primary contact between Sprint and ARs (Authorized Retailers), BRs (Branded Retailers), or National Retail employees. • Support Territory growth by adding additional Prepaid doors.• Identifies, manages, and resolves retailer and customer issues; tracks dealer performance; manages dealer contracts and provides necessary support.• Communicates all changes in product, service, and/or procedures promptly. • Maintain effective relationships while advising and coaching local and national retailers that drive sales quota achievement.• Provides marketing support to the channel.• Conduct training by putting together presentations for employees, teaching new product promotions, educating them on company products, and teaching them proper selling techniques to our customers. Show less • Build a loyal customer base by creating long-term relationships.• Reach or exceed sales and profit targets. • Pushed to exceed Sprint metrics.• Manage a staff of 10 sales associates and ensure they provide excellent service to all clients.• Conduct weekly staff meetings, set up planograms to detail, delegate job duties, maintain Sprint audit standards, and manage the day-to-day operations.• Hired, trained, developed, and retained top-tier talent for my store and other stores in the company.• Complete accessory orders, collect deposits and fees, keep customer records, Inventory, open and close store, employee schedules, coach and counsel associates, cash register, handle deposits, etc. Show less

  • Indirect Account Executive

    Jun 2013 - Mar 2017

  • General Manager

    Feb 2006 - Jun 2013
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  Credit acceptance

  Mar 2017 - Dec 2020

  Market area manager

  • Prospecting automotive dealerships to enhance business development outcomes.• Account management & client services to build a strategic and consultative customer relationship.• Running a territory with entrepreneurial drive and dedication like a small business owner• Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.• Respectful: Value teamwork, share successes, appreciate others, and communicate in a way that promotes trust.• Insightful: Make timely, well-considered decisions, create innovative solutions, and continuously learn.• Direct: Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.• Earnest: Be honest, sincere, and consistent. We work hard and pursue our goals together relentlessly. Show less

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  Nextgear capital

  Nov 2020 - now

  Senior client solutions executive (cox automotive)

  • Knowledgeable and educated on all products and services that NextGear Capital offers, including inventory financing (floorplan) and the company's Ancillary Products and Services.• Knowledge of all Cox Automotive products and be able to make recommendations to clients based on their needs.• Develop an aggressive sales plan within a defined market.• Build a prospect list through effective cold calling, lead follow-up, and referrals.• Conduct cold calls each week to solicit new relationships for NextGear Capital.• Follow up on all leads provided daily with a sense of urgency.• Increase overall loan volume and utilization through service calls to existing customers.• Visit assigned inactive dealers to re-engage the client and increase their Line of Credit (LOC) utilization.• Hit monthly target performance levels in new applications, loan development, and new business.• Responsible for initial underwriting of potential NextGear Capital customers before accepting applications.• Monitor applications throughout the credit process.• Responsible for contracting and orientation of new customers.• Manage customer experience and engagement through the first six months of the dealer lifecycle.• Hit target performance levels in enrollments and sales of NextGear Capital’s Ancillary Products and Services. Show less