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Kinga Koczór

Kinga koczór

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location of Kinga KoczórCracow Metropolitan Area
Phone number of Kinga Koczór+91 xxxx xxxxx
Followers of Kinga Koczór235 followers

  • Timeline

    May 2013 - Feb 2014

    Customer Service Advisor

    Capgemini
    Aug 2015 - Jun 2017

    Customer Service Administrator

    Lifeplus
    Current Company
    Mar 2018 - now

    Regional Regulatory Change Implementation Specialist

    HSBC
    Krakow Metropolitan Area

  • About me

    Regional Regulatory Change Implementation Specialist

  • Education

    • Akademia pedagogiczna im. komisji edukacji narodowej w krakowie

      2010 - 2013
      Bachelor of arts diploma in german teaching german language teacher education

    • Jagiellonian university

      2013 - 2015
      M.a. degree german studies

      Study subject: German philology

  • Experience

    • Capgemini

      May 2013 - Feb 2014
      Customer service advisor

      My role involved taking incoming calls from customers, answering e-mail enquiries, invoicing customers in SAP as well as indexing and processing

    • Lifeplus

      Aug 2015 - Jun 2017
      Customer service administrator

      In this role I assisted with customers' queries, processed orders, product returns and customers' payment details, updated Excel spreadsheets, and liaised with accounts, compliance and shipping departments.

    • Hsbc

      Mar 2018 - now

      • Regional Regulatory Change Implementation Specialist

        May 2022 - now

      • Case Manager

        Oct 2020 - May 2022

      • KYC Analyst

        Jun 2019 - Sept 2020

      • KYC Junior Analyst

        Mar 2018 - May 2019

  • Licenses & Certifications

    • Ica associate membership

      International compliance association
      Apr 2024
      View certificate certificate

    • Ica associate membership

      International compliance association
      Apr 2024
      View certificate certificate

    • Ica associate membership

      International compliance association
      Apr 2024
      View certificate certificate

    • Ica certified practitioner

      International compliance association
      Aug 2024
      View certificate certificate

  • Honors & Awards

    • Awarded to Kinga Koczór
      Top Performer of Q1 Senior Management Mar 2019 Honorable mention received for being Top Performer of the 1st quarter of 2019.