Experience

• 

  Torga optical

  Jan 2017 - Jan 2017

  Junior eyewear consultant

  Providing exceptional customer service. Assisting customers with frame selections and different lens options.Drawing up quotations and invoices.Daily cash up and handling cash.Compiling daily reports.Fixing broken frames and advising on new lenses.Public speaking and engaging with customers.

• 

  Hollywoodbets

  Mar 2018 - now

  Market research and product development.New business ideas and improving current business work practices.Involvement in making user manuals for system applications. Project leading specific product testing in production. Maintainance of betting platforms. Identifying shortfalls and introducing new online features and solutions. Providing direction in development of betting platforms.Identifying new innovations and assessment of Competitors. Developing and driving software development project plans and specifications. Estimating time requirements, establishing deadlines & monitoring milestone completion. Ensuring enhancement of online products and improving functionality for the end users of the applications.Evaluating consumer understanding and insights - Consumer experience with the Brand and possible enhancements where required. Competitor analysis reporting. Market awareness and strong Relationship Management abilities. Identifying root causes of customer and audit queries and creating initiatives to reduce specific customer/audit queries. Show less Mobile Marketing & Training. Identifying team members that require product training in order to perform. Assisting where possible with marketing projects. Being involved with promoter coaching / training and implementing promotional checklist. Rolling out online marketing campaigns. Regional specific campaigns and events roll out. Compiling reports for campaigns and training. Creating training material and rosters. Identifying potential sponsorships. Brand awareness and brand development. Show less Identifying customer preferences. Engaging with customers and collaborating with mobile teams.Responsible for customer sign ups and reaching daily targets and guaranteeing turnover.Responsible for assisting customers and educating customers about products available online.Providing exceptional customer service. Hostess for special events.Public speaking.Engagement in over 84 Special Events.Responsible for activation set ups and handling marketing material.Stock control and managing handling of stock. Show less

  • Product Specialist

    Jun 2023 - now

  • Internal Brand Ambassador

    Jan 2019 - now

  • Mobile Marketing and Training Assistant

    Jan 2020 - Sept 2021

  • Mobile Special Events Promoter

    Dec 2018 - Dec 2019

  • Branch Betting Clerk

    Mar 2018 - Jan 2019
• 

  Hollywoodbets africa

  Sept 2021 - Jun 2023

  Marketing coordinator

  Support structure to all Mozambique Mobile Teams. Offering Support to the Operations Management Team. Campaign conceptualization and implementation in collaboration with Team Support. Event management including planning, branding and working with social media and marketing team. Identifying branding, partnership and business opportunities. Consulting and collaborating with retail marketing on brand campaigns. Training on product and marketing campaigns. Identifying potential sponsorships. Conducting marketing research and competitor analysis. Advising on improving promotions and personalising for specific brands, outlets or markets. Identifying synergies to exploit for business growth and brand awareness. Show less