
Timeline
About me
Director of Operations
Education

Seran bilingual high school
1996 - 2001Honduran and us high school diplomaActivities and Societies: Student Council, Soccer Team

Saint joseph's university
2016 - 2017Master’s degree organizational development and leadership
Millersville university of pennsylvania
2001 - 2006Bs ed english, tesol, linguisticsBS Secondary Education in EnglishMinor ESL/SpanishCum Laude
Experience

Inukai family boys and girls club
Oct 2006 - May 2008Teen director• Developed and operated daily programming for children ages 6-18.• Activity execution included academic elements, sports leagues, special events and fundraisers.• Created and taught at-risk teenagers gang prevention programs.

Seran bilingual high school
Jun 2008 - Jun 2013Secondary english department head• Developed and implemented curriculum for 11th and 12th grade Creative Writing, Literature and Philosophy courses.• Organized and coordinated a variety of extracurricular activities such as Honor Society and Service Club as well as innovative mentoring programs.

Universidad tecnologica de honduras
Oct 2009 - Mar 2010Professor in esl• Planned and instructed course work for an ESL program at introductory and intermediate levels.

New holland club
Mar 2010 - Jan 2013Program director• Proposed, designed, and implemented an adult education center servicing over 2000 people, lending library and at-cost food store which served the specific employees of the textile industry • Developed partnerships with organizations such as USAID, EDC and local NGOs. • Class work curriculum focused on industry skills, as well as life skills. • Targeted population was financially disadvantaged, as well as at a low educational level (6th grade).

United community services for working families
Aug 2013 - Aug 2014Case manager• Coordinated classes and services for at-risk youth involved in GED/work skills training program, ensuring youth reach personal and professional goals• Translated for courses such as CPR when needed• Helped coordinate and manage intake for local food pantry

Bethany children's home
Aug 2014 - Dec 2023• Supported organization growth in best practices by scouting and researching new ideas and insights, promoting innovation internally; and encouraging and promoting creative thinking to ensure best practices in line with local, state, and federal policies• Sought out and identified learning gaps for teams across the organization, designing trainings to address needs while also tracking growth and monitoring fidelity• Acted as an expert and facilitator for innovation efforts across all teams for overall organization culture development with an emphasis on creativity and originality, as well as new services initiatives• Designed project management plans for various proposals, moving ideas from planning through resources allocation processes to implementation while navigating internal and external obstacles• Supervisory oversight of three key departments- Development, Professional Learning and Development, and Spiritual Services Show less • Developed and executed implementation of policies and procedures to achieve “specialized setting” status under new Family First legislation and in accordance with state and federal guidelines• Wrote and was awarded grant for a federal program, and guided the successful opening of that program, focused on serving unaccompanied children and reuniting them with families in the US while ensuring adherence to all licensing standards • Created and regulated budgets for several organization departments• Strategically worked towards organization culture change aimed at reducing department silos and aligning the various departments with the mission and vision• Participated as a key player in the development of a strategic plan• Guided the process of Joint Commission accreditation for the organization • Oversaw daily operations and quality assurance for various sites including an emergency shelter and several group homes which included conducting relevant investigations of program concerns and implementing corrective action plans as needed• Developed leaders within the organization, coaching up internal candidates and ensuring a strong leadership team committed to the health and safety of the youth in care Show less • Supervised and guided trainers to ensure high standards of delivery of content for both new hire trainings and ongoing staff development• Designed and spearheaded a leadership initiative focused on emotional intelligence • Created and delivered coaching curriculum for organization supervisors• Implemented new onboarding processes to ensure preparedness of new staff • Provided consistent support during, and feedback after, campus crises to ensure continual development of staff, address concerns, and analyze events for root cause• Developed and led “Building a Better Bethany” initiative to improve staff engagement, align organizational culture and increase retention Show less • Coordinated and taught relevant trainings for new staff, including topics such as CPR and First Aid, crisis intervention, trauma informed care and suicide prevention• Identified needs, then developed and delivered trainings on a variety of topics related to soft-skills and job-related competencies • Maintained training records in accordance with state and organizational guidelines• Utilized online learning systems to create blended class formats to accommodate varied staff schedules and learning styles• Organized and led a team to ensure campus wide standards in medication administration and passive physical restraint trainings • Worked on the floor with youth to ensure relevancy of trainings, and transfer of knowledge from classroom to the cottage Show less • Completed intake and initial assessments for unaccompanied children who were detained by Immigration and Customs Enforcement (ICE), as well as ongoing needs assessment during their stay at the facility• Assessed proposed sponsors for unaccompanied children, determining placement in the best interests of the child, and coordinating the reunification process• Developed and led relevant trainings for shelter staff regarding topics such as Central American Gangs, the Legal Process for Unaccompanied Minors, and the Immigrant’s Journey Show less
Chief Innovation Officer
Jul 2022 - Dec 2023Chief Programming Officer
Mar 2018 - Jul 2022Director of Staff Development
Oct 2016 - Mar 2018Traning Coordinator
Jan 2015 - Oct 2016Case Manager
Aug 2014 - Jan 2015

Proyecto proposito
Oct 2023 - nowDirector of operations
Licenses & Certifications

Medication administration trainer
Pa department of public welfareJun 2015
Therapeutic crisis intervention instructor (tci)
Cornell universityJun 2014
Cpr/first aid/aed instructor
American red crossFeb 2015
Languages
- spSpanish
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