Experience

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  Anthropologie

  May 2006 - Jun 2008

  Operations manager

  Coordinated and led retail store build and opening of two locations in Southern California: Rancho Cucamonga and Corona. ⇢ Executed recruiting, hiring and training of 60+ staff members, associate and leadership store positions ⇢ Co-managed store builds, including operations and stockroom setup, floor layout and visual artistic display construction, windows and planograms ⇢ Post-opening: responsible for day-to-day staff development, sales, financial and operations management, and inventory/stockroom activities for high-volume locations Show less

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  Sur la table

  Jun 2008 - Sept 2010

  Store manager

  Coordinated store events, including book signings, vendor trainings, customer hands-on workshops, and team development sessions. Drove sales goals and motivated teams through contests and incentives, achieving team bonus recognition in Southern California district. ⇢ Recruited, hired and trained 40+ associates for various store locations and holiday seasons. Promoted two sales leads to Assistant Manager within 1 year, one Assistant Manager promoted to Store Manager within 4 months ⇢ Developed and implemented training program for Store Managers in high-volume locations throughout Southern California district, including exceptional selling and customer service techniques, staff management, financial analysis, operations and visual execution ⇢ Responsible for day-to-day staff development, managed sales and events, financial and operations management, and inventory/stockroom activities at two high-volume locations ⇢ Assisted Irvine location opening, including: training; operational, visual and stockroom store build Show less

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  Paper source

  Jan 2011 - Jan 2011

  Store manager

  Responsible for day-to-day staff development, managed sales and creative workshops, financial and operations management, and inventory/stockroom activities for high-volume location.

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  Ingen systems inc.

  Aug 2011 - Dec 2017

  Facilitated client relationships on complex technical projects across various industries. Coordinated RFP proposal process, marketing presentations, trade-show logistics and product branding. (see Projects section) ⇢ Led strategic program and project planning, business analysis and technical implementation from inception to delivery. ⇢ Provided client support as scrum product owner, coaching in agile methodologies, and creation of project documentation, including: roadmaps, project plans, workflows, personas, usability analyses, website style guides ⇢ Designed end-user experience on applications, websites, and forms, created wireframes and style sheets (CSS), wrote and administered content and CMS configuration Show less

  • Product Owner, Project Manager

    Aug 2012 - Dec 2017

  • Business Analyst

    Aug 2011 - Jul 2012
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  Beyondsoft

  Jan 2018 - Sept 2019

  Product owner, application manager

  On assignment at Toyota Motor North America (TMNA) - sole Product Owner for TMNA's Digital Asset Management System (DAM), housing all North American creative brand assets, from commercial storyboards and digital files to billboard and print ads. ⇢ Attended vehicle commercial shoots and met with creative agencies for comprehensive visibility of creative processes in order to re-design DAM system for more effective management of asset creation phases and approvals ⇢ Designed and created UIX wireframes for DAM Application refresh and worked with technical team to implement functional and non-functional enhancements through scrum practices ⇢ Coordinated with national creative agencies weekly on marketing asset creation, metadata management, and reporting of new brand advertising assets to marketing executive leadership Show less

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  Legalshield

  Oct 2019 - Jun 2020

  Product owner

  Served as an agile team lead and Product Owner for People Management Systems. ⇢ Guided cross-functional technical teams in self-organizing and scrum practices through coaching, creation of agile library, plus team Jira and Confluence sites ⇢ Analyzed existing systems and business processes related to product and client management and assisted in UIX design of new system to administer company services ⇢ Led incremental technical implementations through crafting of user stories, backlog grooming, validation and communication management, leading to successful release of new People Management System within 6 months Show less

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  Mediakind

  Aug 2020 - now

  Guide product owners to meet business needs through agile implementation practices and govern IT operations: purchase orders, IT budget ($2M), timesheets, change management, vendor management, Jira/Confluence administration, IT processes and repositories. ⇢ Implemented Contract Lifecycle Management (CLM) system, including global approval flows and extensive data clean-up of 8k contract records ⇢ Created IT change management and company-wide funding approval processes ⇢ Spearheaded IT transition to agile: rollout of method strategy, communication, collaboration, role coaching ⇢ Manually migrated Jira server to cloud and fully configured Jira foundation for agile project implementation and change management, purchase order tracking, development time tracking, and program/project cost management ⇢ Built Confluence repositories: processes, systems architecture, agile library, SOW archive, team training, newsfeeds Show less

  • Manager IT PMO, Processes & Tools

    Jan 2023 - now

  • Senior Project Manager

    Aug 2020 - Dec 2022