Manjali Munjal

Experience

• 

  The high Commission of Canada in India

  Nov 2014 - now

  Administrative Assistant
• 

  High Commission of Canada in India | Haut-commissariat du Canada en Inde

  Nov 2014 - Jun 2016

  Receptionist and Consular Client Service
• 

  High Commission of Canada in India, in New Delhi

  Jun 2016 - Dec 2018

  ➢ Managing a team of 15 people and daily work allocation.➢ Preparing Roster for the team to cross train the team and to change the monotonous routine to motivate the staff.➢ Review Processes to make it streamlined & to eliminate waste.➢ Taking care of daily operations of Registry.➢ Observation of different types of errors related to Cost recovery and documenting it to make a report on weekly basis.➢ Generating reports from the Software to highlight the variances and to collaborating data, analyzing and preparing excel reports.➢ Preparing Weekly Work reports and Weekly Dashboard.➢ Preparing Monthly Reports for Delhi Office. Reviewing and analysing report➢ Sending emails to various stake holders after observing variances in cost recovery.➢ Distribution of the applications received from Visa Application Centre to and preparing reports on the same.➢ Supports the administrative needs of the Immigration Program Manager, Officers and Section.➢ Process documentation, applications and files, seeks out missing or relevant information.➢ Executes the processes for complicated or problematic cases.➢ Develops tools, form letters, tracking systems for facilitating or improving existing processes.➢ Providing Secretarial Services to Immigration Officers.➢ Net surfing, E-mailing (Outlook) and mail merging. Show less ➢ Entering baseline information of Visa applications in the automated systems.➢ Cross Checking details of the applicant from the passport and the application➢ Preparing reports on total intake of the workload received through VAC➢ Distribution of the workload received from the VAC to the concerned sections➢ Preparing and sending letters or e-mails to the clients informing the decisions.➢ Receiving and attaching requested documents in the applications➢ Retaining and disposing of applications as per departmental instructions Show less

  • Assistant Supervisor in Registry at The High Commission in Canada

    Jan 2018 - Dec 2018

  • Executive

    Jun 2016 - Jan 2018
• 

  The High Commission of Canada in New Delhi

  Dec 2018 - Aug 2019

  Assistant Supervisor in BVU

  ➢ Preparing Roster for the team to cross train the team.➢ Review Processes to make it streamlined & to eliminate waste.➢ Taking care of daily operations of Biometric - VAC Unit.➢ Observation of different types of errors related to Biometric and Cost recovery and documenting it to make a report on weekly basis.➢ Generating reports from the Software to highlight the variances and to collaborating data, analyzing and preparing excel reports.➢ Preparing Weekly Work reports and Weekly Dashboard.➢ Preparing Monthly Reports for Delhi Office. Reviewing and analysing reports from other Offices to prepare the final report for South Asia Network.➢ Sending emails to various stake holders after observing variances in biometrics and cost recovery.➢ Distribution of the applications received from Visa Application Centre to and preparing reports on the same.➢ Supports the administrative needs of the Immigration Program Manager, Officers and Section.➢ Process documentation, applications and files, seeks out missing or relevant information.➢ Executes the processes for complicated or problematic cases.➢ Develops tools, form letters, tracking systems for facilitating or improving existing processes.➢ Providing Secretarial Services to Immigration Officers.➢ Net surfing, E-mailing (Outlook) and mail merging. Show less

• 

  High Commission of Canada in India | Haut-commissariat du Canada en Inde

  Aug 2019 - now

  Assistant Supervisor in Business Solutions Unit

  ➢Managing a team of 20 people. ➢ Preparing Daily Work Allocation - Roster for the team to cross train and to improve workforce management.➢ Review Processes to make it streamlined & to eliminate waste. ➢ Implementing 5S in our unit and reviewing it from time to time.➢ Taking care of daily operations of Business Solutions Unit.➢ Observation of different types of errors and variances and escalating the matter to the stakeholders.➢ Generating reports from the Software to and sending bulk emails to the clients.➢ Preparing Weekly Work reports and Weekly Dashboard.➢ Providing training to learn basic excel and french.➢ Preparing SOPs and updating it from to time.➢ Reviewing performances of the team and updating them if there is a need of improvement or training.➢ Tracking the leaves balance of the team and updating in the Software.➢ Supports the administrative needs of the Immigration Program Manager, Officers and Section.➢ Executes the processes for complicated or problematic cases.➢ Develops tools, form letters, tracking systems for facilitating or improving existing processes.➢ Providing Secretarial Services to Immigration Officers.➢ Net surfing, E-mailing (Outlook) and mail merging. Show less