María Daniela Rodríguez Rivera

Experience

• 

  Clinica Holistica

  Feb 2018 - Jul 2021

  Recepcionista y Asistente Administrativo

  Initiated and led the development of a patient database, yielding a remarkable 90% increase in productivity and sales. This strategic project not only optimized operations but also enhanced client fidelity.

• 

  Movate

  Aug 2021 - now

  Trilingual Customer Representative

  Recognize for exceptional performance, advanced through various roles within the account, entrust with increased responsibilities by management due to my proven dedication and reliability. Consistently resolve approximately 100 cases daily with a customer satisfaction rating of 9/10 and maintaining a quality assurance score of 10/10 across most months of tenure.