Omogbai Martins

Experience

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  MTN Nigeria

  Aug 2011 - Oct 2012

  Base Station Service Engineer

  • Responsible for RF Transmission and Optimization for all MTN 2G/3G sites all over Nigeria using iManager M2000, Ericsson's DXX, Citrix Neighborhood Agent (OSS), ZTE's Unified Management System (EMTS-Client), Surizon's Remedy Trouble Ticket.• Monitored and coordinated GSM/UMTS network surveillances, troubleshooting, analysis and resolution with over 200 MTN field engineers carrying out more than 5,000 site inspections, sweep tests, repairs, and replacements of hardware.• Prepared and sent a daily report to the Network Group on work done by field engineers, new faults reported, faults remotely resolved by Engineers, and escalation of emergencies and failures with hourly updates.• Achieved a detailed 24hrs Network Surveillance of all MTN Network Infrastructure, a 20-minute Average MTTR escalation with MTN Field Engineers, and an hourly update on fault resolution completion/progress every day for 15 months. Show less

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  Ericsson

  Nov 2012 - Oct 2013

  2G/3G Network Optimization Engineer (22 Cities Project)

  • Responsible for Optimizing 2G/3G network in MTN 22 cities Projects using WINFIOL, Advance Managed Object Shell (AMOS), Huawei's i-Manager M2000 client, Ericsson's DXX, etc., to achieve service-level agreement (SLA) improvement and a ≥98% reliability.• Provided Network Management faults detection analysis, troubleshooting, and resolution of all Base station escalations within 24 hours for major incidents, and improved network availability above ≥98% SLA.• Worked closely with the Country Network Manager to maintain optimum levels of communication to effectively and efficiently complete regular project schedules and technical reporting.• Achieved a 15 minutes Team’s Average MTTR fault escalations from MTN 22 Major Cities, and a consistent ≥98% network availability rating for 13 Months. Show less

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  Freelance, Self Employed

  Dec 2013 - now

  Senior Technical Writer and Researcher

  • Researched, Reviewed, Documented, and Written technical projects, reports, articles, and newsletters for LinkedIn, Schools, Magazines, Industry Bills, Energy Institutes, Websites, and Blogs on Energy, Tech, Engineering, ICT, and Telecommunications.• Researcher and Technical Writer for Naija Tech Room, LinkedIn, and TechPriest Africa. Etc.

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  Cobranet Limited

  Nov 2017 - Jul 2021

  Senior RF Transmission, Planning and Optimization Engineer

  • Managed a diverse team of 6 RF Engineers, 5 NOC Field Engineers, 30 Field Support Engineers, 20 Project Engineers, and 52 riggers, overseeing maintenance, surveys, installations, and roll-out of base stations, shelters, and client-end equipment.• Designed, optimized, planned, and integrated various links with choosing antennas, radios, access points, and base stations with tools like RADWIN Manager, R-Planner, Google Earth Pro, and Ubiquiti Air Controller to achieve a ≥98% network availability.• Regulated base station license third-party companies, integrated and configured 100+ Microwave radios, 600+ Access Points, and 5,000+ Subscriber Modules. Successful elevated over 800 Ubiquiti Radios to Cambium Radios and enhanced network reliability, efficiency, and reduced congestion and cost. Offered Technical Support to all field Engineers daily and reduced MTTR by 40%.• Achieved a 27% reduction in running costs within 12 months and a 20% annual increase in network coverage reliability and efficiency. Show less

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  Internet Solutions Nigeria Limited

  Aug 2021 - Jan 2022

  Senior RF Planning and Optimization Engineer

  • Planned, and redesigned 300+ base stations, 150 PTP radios, and 1,000+ access points with Radwin, UBNT, MikroTik Link Planner, Google Earth Pro, ISN ERM, ISPadmin task manager etc, and achieved 85% coverage improvement and reduced congestion by 30%.• Oversaw and coordinated site surveys and path profiling for more than 400 new customers, assessed link feasibility, frequency planning, path planning, equipment selection, and ensuring reliability after service delivery.• Optimized radio and Fiber Optics network availability to ≥98% uptime and employed various radio technologies to enhance network performance, reliability, retainability, and service integrity checks with agreed SLAs.• Achieved an 85% increase in ISN Network coverage, reduced network infrastructure deployment by 40%, and a 30% increase in profitability within 6 months. Show less

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  FiberOne Broadband

  Jan 2022 - now

  Manager, Incident and Supplier Management

  • Deployed, monitored, and managed 21 Optical Light Terminals (OLTs) with over 700 interfaces, with over 42,000 Optical Network Terminal (ONT) customers across Lagos, Abuja, Port Harcourt, and Ilorin.• Managed teams with an average MTTR of 30 minutes to resolve escalations and ensured a ≥98% availability rate and adherence to service level agreements across FiberOne Broadband Networks.• Resolved problems with Fiber and Radio Infrastructures, Trunks, POPs, NAPs, and POIs, serving over 5,000 enterprise APs’ and 400 APN devices for major clients and ensured a ≥98% availability; Managed relationships with third-party vendors and clients, focusing on service performance improvement and customer relationship maintenance.• Achieved a 20% boost in profitability within 3 months as Manager, concurrently reducing Mean Time to Resolve escalations by 50% within 6 months, and expanded the team from 16 to 22 members within 12 months. Show less