Jason Gaglione

Experience

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  Northern Arizona University

  Dec 2019 - Jun 2023

  • Monitored and tracked computer order statuses from Dell and Apple through ServiceNow, ensuring accurate and up-to-date order information for timely delivery and inventory management.• Assisted customers in selecting appropriate computer equipment by aligning product choices with budget constraints and specific computational requirements, optimizing user satisfaction and resource allocation.• Processed and managed inbound computer devices, including labeling and updating inventory status in ServiceNow, to maintain organized and efficient tracking for asset management.• Coordinated and executed mass deliveries of computer equipment for lab environments, facilitating smooth setup and ensuring timely availability of resources for end-users. Show less • Operated camera equipment during university athletics events, capturing live footage for in-house streaming and ESPN+ broadcasts to ensure high-quality streaming experiences for viewers.• Collaborated with the marketing team to coordinate the display of advertisements, promotional videos, and live gameplay action, enhancing viewer engagement and promoting brand visibility during events.• Led and directed camera operators, selecting camera angles and shots for live display, ensuring a dynamic and seamless viewing experience across various screens and platforms. Show less

  • Computer Purchasing

    Feb 2023 - Jun 2023

  • Digital Production

    Dec 2019 - Feb 2023
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  Freelance

  May 2022 - Dec 2022

  Full Stack Engineer
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  CVS Health

  Jun 2023 - now

  Software Development Engineer

  • Developed a time efficient time series forecasting engine using Python, FastAPI, and R that processes JSON payloads and provides forecasted results within minutes. Reduced forecasting time from up to three months per application to just a few minutes and delivered multiple forecasting results with accuracy scores and method recommendations, significantly improving efficiency.• Developed and executed data ingestion pipelines from IDP using Python to consolidate JSON files into a unified SQL Server view, enhancing data accessibility and integration.• Led governance and security for a generative AI project that assists solution architects in generating application diagrams and performing BI tasks through natural language queries. Established prompt guardrails to prevent sensitive data exposure and prompt injection, and conducted initial research and proof-of-concept development using GCP Vertex AI and Gemini models developed with Python and FastAPI.• Optimized Ansible automation for CrowdStrike deployment and maintenance across servers, reducing execution time per server by implementing asynchronous job execution, which enhanced scalability and operational efficiency.• Contributed to Ansible-based post-check automation for Windows servers, validating configurations on servers. Implemented checks for user and group validity, verified drive sizes, and developed automated notification emails summarizing the configuration results for each server. Show less