
William Fonticiella
Property Manager

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About me
Claims Adjuster | Bilingual Insurance Policy Sales | Commercial Property Manager | Portfolio Manager | Bilingual Property Management Professional
Education

Miami Dade College
-Business Administration and Management, General
Experience

Asset Plus Companies
Jan 2009 - Jan 2011Property Manager• Managed 316-unit mid-rise apartment complex with a staff of 7 – 9 employees• Trained and mentored a team of seven leasing professionals to deliver outstanding performance resulting in an occupancy increase of 36% • Doubled revenue over two years, saved $20,000 in renovation costs and reduced delinquency to less than 3%

Palm Beach Commercial Properties
Jan 2011 - Jan 2017Property Manager• Oversaw lease operations for a Commercial Real Estate firm with over 1 Million Square Ft in assets with a staff of 6-8 leasing and maintenance personnel, reporting to the Director • Negotiated and executed six figure contracts to drive high volume occupancy rates, delivering an occupancy increase of 55% • Developed annual operating budgets, adhering to budgetary guidelines while analyzing monthly cash flow to explain variances helping to support strategic upper management decisions

Freelance
Jan 2016 - nowReal Estate Specialist
Ventura Well Drilling
Jan 2017 - Jun 2021Project Manager• Scheduled sub-contractors on new construction housing project for potable wells and complete home water filtration systems for 18+ new homes using aggressive time management protocols • Completed financial analysis of the project, finding the most cost effective solutions • Negotiated contracts with vendors resulting in 10% cost reduction and profit increase• Provided strategic direction for the business while acquiring 4 additional projects

Progressive Insurance
Sept 2021 - May 2024Insurance Adjuster• Efficiently managed over 500+ claims annually, demonstrating thorough understanding of insurance policies and legal requirements, leading to a 95% customer satisfaction rate. • Conducted detailed investigations of complex insurance claims to determine coverage existence and exposure recognition, reducing fraudulent claim payouts.• Provided customer service excellence by promptly addressing inquiries and concerns, while achieving high resolution rates with positive outcomes.
Licenses & Certifications

Licensed Realtor
Florida Department of Business and Professional RegulationMay 2016
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