Experience

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  Hapsco group

  Jan 1979 - Jan 1996

  Management consultant

  Directed all operations of an 80+ hospital Pennsylvania IT cooperative from the board level to the day-to-day support including the negotiation of two five-year agreements for a total of $800 million in computer service. Administered a 30+ hospital national radiology information systems consortium from the board level to daily operationsCompleted staffing studies, workflow design and analysis to reduce costs and improve operations. Also, conducted productivity studies including the analysis and review of all major hospital departments. Show less

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  Allhealth

  Jan 1996 - Jan 2003

  Conducted sales, marketing, and developed customer relationships for information technology vendor partnerships in the mid-Atlantic area. This included developing and executing a customer support plan that increased customer satisfaction rating by 10% through onsite visits and ongoing phone contacts. Successfully negotiated a three-year computer service contract covering over $175 million in services for 50+ hospitals providing over $20 million in benefits. Responsible for all computer operations, project management, user support, and IT staff supervision. Managed the implementation of the enhanced upgrade for the contract administration system and electronic pricing catalog. Provided management, marketing, and support to a Pennsylvania healthcare IT user group. Successfully negotiated a five-year computer service contract covering over $375 million in services for 70 hospitals providing over $37 million in benefits.

  • Sr. Director, IT Products

    Jan 2002 - Jan 2003

  • Assistant Vice President, CIO

    Jan 1996 - Jan 2002
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  Creekside web designers

  Jan 2003 - Jan 2005

  Consultant

  Responsible for the develop and maintain web sites focused on local businesses and organizations, provide consulting advice and feedback on web site layout, ease of use, understandability, purpose, and objective. Also conducted sales and marketing for web site design, hosting, domain names, and consulting to potential customers.

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  Computer aid, inc.

  Jan 2005 - Jan 2006

  Contractor

  Responsibilities as a contractor at Tyco Electronics in the SAP Project Management Office included application support and development of the web-based Travel Tracking and Charge Back System, publishing SAP help documentation on the corporate intranet web site, and supporting the Tyco Electronics Information Services Global ERP intranet web site and SharePoint Services.

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  Pennsylvania gaming control board

  Jan 2006 - Jan 2012

  Director of information technology

  Responsible for all technology needs for the agency based in fifteen offices throughout Pennsylvania. This included network infrastructure, servers, workstations, telecommunications, and user support. Supervised the IT staff, managed the development and implementation of custom applications, and administered the implemented IBM FileNet.

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  Nic inc.

  Jan 2013 - Jan 2016

  Project manager

  Project Manager for Pennsylvania Interactive, LLC which is part of eGovernment firm NIC’s family of companies. Pennsylvania Interactive has a partnership with the Commonwealth of Pennsylvania to build and maintain the state’s official web portal and other online services that allow citizens and businesses to interact with the state government more efficiently.Managed over 20 projects that included proposals, work orders, defining the project scope, documenting business and functional requirements, managing development, quality assurance and user acceptance testing, and deployment. Responsible for project schedules, the tracking and resolution of issues, tasks, changes, and risks.• Managed twelve agency website migrations to a Microsoft SharePoint environment.• Project management for the development of four web applications with one of the projects involvingpayment processing.• Managed four mobile application projects for iOS and Android devices. One of the applications had over 200,000 downloads within 18 months from the initial launch. Show less

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  Penn state health milton s. hershey medical center

  Sept 2016 - Jun 2019

  Lead project manager

  Providing project management to Penn State Health System enterprise projects involving information technology, clinical departments, and administration.