Experience

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  Paved education

  Jul 2008 - Aug 2008

  Brand ambassador

  Brand exposure and customer recruitment. Responsibilities included informing prospective customers of benefits of service offering, general administration of potential clients and data capturing.

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  Nelson mandela university

  Feb 2013 - Dec 2013

  Led and coordinated the activities of a 7 person executive committee and handled external relations with university staff members and other societies. Supervise practical sessions that introduce students to basic principles of Pastel accounting system. I answer questions and assist students when they get encounter problems. The group sizes ranged from 20-30 people. Assisted in the marking of second year Ethics and Corporate Governance and Auditing test scripts.

  • President Malawi Student Society

    Jan 2013 - Dec 2013

  • Student Practical Facilitator (Accounting Systems)

    Jul 2013 - Nov 2013

  • Test Script Marking Assistant

    Feb 2013 - Nov 2013
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  Nouveau renaissance holding company

  Jan 2014 - Dec 2015

  Co-founder

  Founded the company to bring various entreprenurial activites of founding members under one umbrella which include Genesis Next Generation Enteratinment. We invest in business ventures established by other young entreprenuers in return for equity ownership, our aim is to grow by using our resources and human capital to improve the returns of our younger aquistions while maintaining the growth of our existing investments.

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  Genesis next generation entertainment (video game

  Feb 2014 - Jun 2015

  Co-founder

  Established Nelson Mandela Metropolitan University first fully functioning video game arcade. Manage and maintain financial records of the business. In our first year achieved a net profit margin of over 40% and are on track to increase this to 60% in year two. Supervise two employees and help with day to day management of arcade. In the first year helped to establish controls over cash and asset management and over come various logistical problems. The arcade represents the first student enterprise to touch multiple sectors of the student community while increasing the quality of social life on campus. Show less

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  Elim general trading

  Jan 2016 - Mar 2018

  Finance manager

  - Provided compliance advice for the company (CPIC, SARSregistrations) as it commenced operation in South Africa. - Managed the import and clearance of Elim Cooking Oil into South Africa from UAE. -Accounting and Book Keeping

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  Jwk investments

  Mar 2021 - now

  Co-owner

  Electronics Re-Seller:Hi-End Personal Computers For Developers, Film Companies, AnimatorsHi-End Home Theatre System Installation/Home Automation

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  Empire state software and development

  Jun 2021 - Feb 2024

  - My primary function is to be a point of contact and to maintain relationships with new and existing clients. - For existing clients, the primary requirement is the maintenance of existing systems and full support for clients. - I facilitated initial concept meetings and corporate identity consultations for new clients. I assisted in the development cycle by understanding technical requirements and establishing the scope of projects. - I provided a link between clients, the operation manager, and developers during the entire development cycle. - I worked on developing new platforms, such as a CRM platform for a shipping/logistics company, a cryptocurrency/blockchain start-up, and various digital marketing companies. - Over time, my role evolved to include quality assurance, program and application testing. I have experience with qualitative and quantitative testing. - Overall, the role requires a technical understanding of software development, the capacity of the development team, and a detailed understanding of the needs and technical requirements of the clients.- The clients I serviced have been from South Africa, East Africa, and Eastern Europe. I have experience working with clients in multiple time zones and can work augmented hours without concern. Show less In my role as Customer Support Specialist, I served as the first point of contact for customers and clients. I assisted in finding resolutions to any queries or support requests for various platforms. The role required good communication skills to manage client expectations and de-escalate tensions when systems didn't perform as expected. I had to understand the client's requests while understanding the technical limitations of the systems we had designed and the scope of the projects. The role was a perfect gateway to the additional responsibility of managing client accounts on a larger scale. Show less

  • Key Account Manager

    Sept 2021 - Feb 2024

  • Customer Support Specialist

    Jun 2021 - Sept 2021