Experience

• 

  Davidson's restaurant and tavern

  Jun 2018 - Oct 2022

  • Manage 15 employees and create weekly schedule to ensure coverage during hours of operations• Interview 2 qualified applicants while explaining job expectations• Train 5 new employees according to position and assess readiness to exit training period• Assist hundreds of customers with inquires and complaints both over phone and in person • Manage 3 employees until end of shift and ensure that they complete opening or closing tasks• Train new employees on how to greet customers, answer the phone, ring in orders, and accurately complete daily tasks• Communicate with customers on phone and in person to take orders, answer questions, and book parties• Cash out guests and drop money in safe at end of shift while accurately balancing cash register

  • Front of House Manager

    Jan 2022 - Oct 2022

  • Server, Hostess, and Busser

    Jun 2018 - Oct 2022
• 

  Austintown bounce

  Feb 2019 - May 2019

  Shift supervisor

  • Oversaw 2 employees and entire establishment by ensuring that daily objectives are met• Used Microsoft Excel to formulate invoices for customers• Filed company paperwork, such as invoices and delivery sheets, in organized manner by month

• 

  Schwebel baking company

  May 2021 - Aug 2021

  Human resources intern
• 

  Synergy comp

  Oct 2022 - now

  Claims manager