
Timeline
About me
Data Analyst | Service Improvement Analyst| Product Owner
Education

Dote india
2010 - 2014Diploma of education electrical, electronic and communications engineering technology/technician.webp)
Sikkim manipal university (smu)
2018 - 2021Bachelor of arts - ba journalism
Open universiteit
2022 -Bachelor of business administration - bba
Experience
%20Pvt.%20Ltd..webp)
Fedex express services (india) pvt. ltd.
Jun 2014 - Dec 2019Customs Clearance Admin Senior
Jun 2014 - Dec 2019Customs Clearance Admin Senior
Jun 2014 - Dec 2019

Federal express corporation
Jan 2019 - Aug 2020Service assurance specialistService Assurance Specialist for Airport Gateway Operation for India and monitoring ramp & customs clearance operation.

Fedex
Sept 2020 - nowPlanning & engineering analyst senior
Licenses & Certifications

Prince2 7 foundation
PeoplecertJan 2025
Six sigma certifications
KpmgJul 2019
Certified safe® product owner / product manager
Scaled agile framework certification trainingSept 2021
Iso 9001:2015- quality management system
SgsDec 2021
Tibco spotfire
IntellipaatJun 2019
Quality driven management
Asq - world headquartersAug 2019
Certified safe® practitioner
Scaled agile framework certification trainingSept 2021.webp)
Inburgeringsdiploma
Dienst uitvoering onderwijs (duo)Sept 2024
Honors & Awards
- Awarded to Aarock APKBravo Zulu FedEx Oct 2023 A new report developed for PPOD project which has been in 47 European countries within a couple of months and the report was key to the success of this project that we were able to provide each station with an easy way to monitor their compliance and put in place appropriate action plans.The practical delivery of this project, included the development of documented materials, collecting feedback from test users, delivery of trainings and development of webinars and on-line recordings.
- Awarded to Aarock APKBravo Zulu FedEx Sep 2023 Bravo Zulu for the migration to the new Service Level measurement.A smooth and problem free transition was secured with the all-inclusive alignment of the target audiences and customers to produce learning materials, updating of tools and clear comprehensive communications to the new service level with a soft and comfortable landing without drama or resistance.The professional management and practical delivery of this initiative, included the development of documented materials… Show more Bravo Zulu for the migration to the new Service Level measurement.A smooth and problem free transition was secured with the all-inclusive alignment of the target audiences and customers to produce learning materials, updating of tools and clear comprehensive communications to the new service level with a soft and comfortable landing without drama or resistance.The professional management and practical delivery of this initiative, included the development of documented materials, collecting feedback from test users, delivery of trainings and development of webinars and on-line recordings, adaptation of existing queries, reports and tools. This is an example of how a project should be properly run and conducted. Show less
Volunteer Experience
Gardener
Issued by Stichting M.O.E.T.
Associated with Aarock APKPackage Handler
Issued by Rise Against Hunger Italia
Associated with Aarock APKStudent Mentor
Issued by Jong Ondernemen
Associated with Aarock APKVR Specialist
Issued by International Documentary Film Festival Amsterdam (IDFA)
Associated with Aarock APKSquad Leader
Issued by Pandergroep Scouting Abcoude
Associated with Aarock APKVR Specialist
Issued by Kaboom Animation Festival
Associated with Aarock APKzaalwachter
Issued by Nederlands Film Festival (NFF) on Sept 2024
Associated with Aarock APK
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