Experience

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  Ipsoft

  Mar 2020 - Feb 2021

  Network administrator

  - Level 1 & Level 2 Network operations with Implementing Private IP's to Internet.- INCIDENT & PROBLEM MANAGEMENT: Asymmetric Routing issues, Connectivity & Network slowness. - Cisco Advanced Firewall - FMC (Firepower Management Controller), IP address.- Implemented firewall rules, Configured NAT policies & IP sec for IP Security Applications.- Maintenance of Network Infrastructure including Access list, Static Routing, DNS & Internal DHCP.- Service requests like Internet Cutover adding new devices to the Topology. Show less

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  Accenture

  Feb 2021 - Apr 2022

  Technical client advocate

  - handled 6+ customers with MPLS, SD-WAN & HNS Circuits (800 to 1000) to check Network Utilisation.- International Communication with Client Meetings & Discuss on Problem chronic tickets.- Monitoring Network Diversities, End of Life for Networks, rectifying network & Packet flow.- Network Capacity Analysis including Interface Discards & Error, Net flow of hosts, Protocols & Conversation IP’s with Application & ToS, CPU & Memory Usages.

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  Blackhawk network

  Apr 2022 - Oct 2023

  Network operations center engineer

  - Networking concepts and navigating Windows service Management, vi, netstat & telnet.- Strong customer service orientation, Networking, Storage, Database technologies.- Splunk information security areas such as Monitoring, Security & Automation.- Been Communication maestro, both internal and external stakeholders informing about Outages.- SNOW for Incident Management P1/P2 tickets & Root Cause Analysis with SLA's.