Experience

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  Cognizant

  Mar 2021 - Jan 2022

  Process executive

  Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with the BD team to increase the span of services and add new clients.Create and manage Risk and mitigation plans based on discussion with project stakeholders.Report to the manager on performance status and any escalations. Show less

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  Osmow's

  Mar 2022 - now

  Store associate