Experience

• 

  Genentech

  Oct 1999 - Jan 2006

  Sr operations supervisor - cell culture manufacturing

  Oversight of $25M operation producing > $5B in product revenue annually.• Designed technician career roadmap aligned with compensation and employee performance management systems. Collaborated across Manufacturing silos as well as with HR and Management to develop the necessary policies and tools for performance and compensation management, while also defining a new Master Technician role• Developed electronic shift exchange and standard work facilitating seamless shift handoffs• Improved process performance reducing CIP system failures by 30% within three months and reducing overall human error rate by 85% within 6 months Show less

• 

  Genentech

  Sept 2006 - Jul 2010

  • Successfully transferred first contract manufacturing process to the Vacaville plant• Introduced daily automated reconciliation of project deliverables against change record implementation plans• Developed cloud-based project website in Google Apps to facilitate collaboration and engagement• Re-engineered the tools, process, and team meetings needed to rapidly triage and address daily discrepancy issues• Designed and Installed metrics dashboard for discrepancy management by leaders Show less • Principal Quality Engineer for new $1B manufacturing plant commissioning• Significantly reduced schedule redundancies by eliminating over 3500 QA schedule tasks that could be tracked via related deliverables• Increased change control throughput from 30 changes a month to 100 changes per week by instituting standard work and processed based management meetings• Developed a collaborative tracking spreadsheet within Google Apps that facilitated a significant increase in employee ownership/engagement, helping to sustain throughput gains• Pioneered process technical teams with formal roles and responsibilities and clear expectations around daily work that delivered remarkable productivity and speed improvements Show less

  • Sr Quality Assurance Specialist

    Jan 2008 - Jul 2010

  • Sr Manager, Quality Engineering and Validation

    Sept 2006 - Jan 2008
• 

  Genentech

  Jan 2013 - Jan 2018

  Sr. manager - operational excellence - strategy and business process

  • Designed and documented site communication processes and tools• Established KPI and metrics scorecards aligned to global end-to-end business processes• Standardized business and strategic planning with routine operations reviews• Installed site Governance and Process Based Leadership delivering a matrixed organization• Championed and facilitated the successful multi-year re-certification of World Class by Oliver Wight

• 

  Milliporesigma

  Oct 2018 - now

  Sr. strategic account manager