Paul Assen

Dublin, County Dublin, Ireland

163 followers

Timeline
About me
Technical Support Specialist | Bridging Technology & Client Needs | Problem-Solving & Client Communication Expert
Education
- Uc berkeley extension
  2014 - 2014
  Principles of information architecture
- Uc berkeley extension
  2013 - 2013
  Relational database management
- Maynooth university
  1997 - 2001
  Bachelor of arts (b.a.) english and anthropology honors
Experience
- Geos english academy-san francisco
  Jan 2006 - Dec 2006
  Language instructor
- Parents education network
  Jan 2007 - Jul 2017
  Communications director
- Children's health council
  Aug 2017 - Jun 2019
  Content marketing manager
- Dooley design group
  Jul 2019 - Feb 2025
  Digital marketing & development lead
  - Collaborated across design, development, and client teams to ensure efficient problem resolution and maintain high client satisfaction- Provided direct technical support to clients, diagnosing and resolving complex issues while maintaining clear documentation of solutions for future reference
- Independent consultant
  Feb 2025 - now
  Technical & business support
Licenses & Certifications
- Nonprofit communications director mentoring program
  Nonprofit marketing guide (npmg)
  Dec 2016
- Full stack web & mobile development bootcamp
  Nucamp coding bootcamp
  Sept 2021