Mirela Avramova

Mirela avramova

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location of Mirela AvramovaLozenets, Sofia City, Bulgaria
Followers of Mirela Avramova381 followers
  • Timeline

  • About me

    Project Manager at ZenCodeo Ltd.

  • Education

    • University of national and world economy

      2011 - 2012
      Master of business administration (m.b.a.)

      Management (Operations), Finance, Marketing, Human Resources and etc.

    • Technical university-sofia

      2007 - 2011
      Bachelor of business administration (b.b.a.) honors

      Management, Higher Mathematics (Statistics), Common Law, Economics, Marketing, Sociology, English, Finance, Accounting, Human Resources and etc.

  • Experience

    • Park inn by radisson sofia

      Mar 2011 - Aug 2013
      Receptionist and sales trainee

      Checking-in and checking-out guests Handling the reservation processAccessing extranets such as Booking.com, Hotelbeds, Miki Travel, etc.Optimizing the hotel revenue by up-selling and selling roomsOffering and enrolling guests with Club Carlson loyalty programCoordinating and supervising the hotel operation during the weekendsCompetition analysisKey account managementMarketing activities

    • Design hotels ag

      Aug 2013 - Mar 2015
      Sales specialist

      Negotiating and re-negotiating contracts with customersTravel agent and corporate account managementEnsuring growth of existing and potential accountsDraws up offers and contracts and general correspondence with guestsOrganizing eventsMarketing activitiesUpdating the Facebook web page and managing the development of the hotel website and mobile applicationWorking with Opera - both PMS and Sales & Catering

    • Ingram micro bulgaria

      Mar 2015 - Jun 2016
      Sales executive

      Account managementPro-active calls and e-mails to existing or prospective B2B customers from the IT industryMaintaining of accurate customer master recordAnswering customer inquiries via e-mail or phone callsManaging areas of focus to meet set targetsCreating Cisco service offers into available tools required by the business

    • Sbtech

      Jun 2016 - May 2018
      Sales representative

      Account management of key accountsUpsell and cross sell of new productsProactive sales via phone, chat and e-mail aimed at increasing customer retention and value

    • Zencodeo ltd.

      Oct 2018 - now
      Project manager

      Resource planning and defining scopeIssue, quality and change managementProject cost control according to the approved budgetInternal and external communicationMonitoring and reporting project progressRisk analysisDocumentation: offers, contracts, functional specification and etc.

    • Talkt

      Feb 2024 - now
      Project manager
  • Licenses & Certifications

    • Wset level 1 award in wines

      Wset — wine & spirit education trust
      Oct 2018
    • First cerificate in english

      University of cambridge esol examinations
      Aug 2005
    • General english

      Oxford language centre
      Jul 2002
    • Agile software development

      Software university (softuni.bg)
      Mar 2019
    • Agile software development with scrum

      Software university (softuni.bg)
      Apr 2019
    • Soft skills for it professionals

      Software university (softuni.bg)
      Dec 2018
  • Honors & Awards

    • Awarded to Mirela Avramova
      Distributor of the year, Ingram Micro EMEAR - Dec 2015
    • Awarded to Mirela Avramova
      Host of the month Park Inn by Radisson Sofia Aug 2011
  • Volunteer Experience

    • Volunteer

      Issued by Holiday Heroes on Dec 2014
      Holiday HeroesAssociated with Mirela Avramova
    • Volunteer

      Issued by bTV - World Cleanup 2014 on Apr 2014
      bTV - World Cleanup 2014Associated with Mirela Avramova
    • Responsible Business Volunteer

      Issued by Park Inn by Radisson on Jan 2012
      Park Inn by RadissonAssociated with Mirela Avramova