Experience

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  Park inn by radisson sofia

  Mar 2011 - Aug 2013

  Receptionist and sales trainee

  Checking-in and checking-out guests Handling the reservation processAccessing extranets such as Booking.com, Hotelbeds, Miki Travel, etc.Optimizing the hotel revenue by up-selling and selling roomsOffering and enrolling guests with Club Carlson loyalty programCoordinating and supervising the hotel operation during the weekendsCompetition analysisKey account managementMarketing activities

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  Design hotels ag

  Aug 2013 - Mar 2015

  Sales specialist

  Negotiating and re-negotiating contracts with customersTravel agent and corporate account managementEnsuring growth of existing and potential accountsDraws up offers and contracts and general correspondence with guestsOrganizing eventsMarketing activitiesUpdating the Facebook web page and managing the development of the hotel website and mobile applicationWorking with Opera - both PMS and Sales & Catering

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  Ingram micro bulgaria

  Mar 2015 - Jun 2016

  Sales executive

  Account managementPro-active calls and e-mails to existing or prospective B2B customers from the IT industryMaintaining of accurate customer master recordAnswering customer inquiries via e-mail or phone callsManaging areas of focus to meet set targetsCreating Cisco service offers into available tools required by the business

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  Sbtech

  Jun 2016 - May 2018

  Sales representative

  Account management of key accountsUpsell and cross sell of new productsProactive sales via phone, chat and e-mail aimed at increasing customer retention and value

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  Zencodeo ltd.

  Oct 2018 - now

  Project manager

  Resource planning and defining scopeIssue, quality and change managementProject cost control according to the approved budgetInternal and external communicationMonitoring and reporting project progressRisk analysisDocumentation: offers, contracts, functional specification and etc.

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  Talkt

  Feb 2024 - now

  Project manager