Experience

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  New york university

  Sept 2015 - May 2016

  Office assistant

  Served as administrative support to residence hall staff and residence hall resource center, performed clerical duties. Aided in the running of the entire residence hall, from administering packages to answering phone calls.

• 

  Spoon university

  May 2016 - Dec 2016

  Copyedited articles, refined writer's skills, and facilitated flow of content for the UCF chapter. Worked with members individually to brainstorm, create, and edit their pieces. Increased the chapter's total pageviews by over 100,000 within a month, ranking second out of 162 chapters. Articles written includes recipes, opinion pieces, and restaurant/recipe roundups. Nationally published articles have been featured on MSN, Yahoo! Food, Buzzfeed, and USA Today, with personal aggregated pageviews reaching over one million. Ranked as the 10th most-read writer on the site, out of over 5,000 contributors. Brainstormed and created organic content, trained to be a prolific writer with conscientiousness towards deadlines, food trends, and the target market of millennials. Wrote five articles per week for the site.

  • Editorial Director

    Jun 2016 - Dec 2016

  • Content Writer and Photographer

    Sept 2015 - Dec 2016

  • Editorial Intern

    May 2016 - Aug 2016
• 

  Bento cafe

  Jun 2016 - Aug 2016

  Front of the house assistant

  Assisted shift leader and manager in running in-house and take-out food, created speciality teas and drinks, and ensured that customers had a pleasant experience dining.

• 

  University of central florida

  Aug 2016 - Jan 2017

  Transfer and transition services peer mentor

  Facilitated and planned transfer student events and orientations that included over 100 students. Designed visual promotional materials for student events that were shown campus-wide and online. Answered inquiries regarding transfer student degree requirements.

• 

  Walt disney world

  Dec 2016 - Aug 2017

  Handled $3,000 in cash daily. Reviewed revenue reports for individual servers and was in charge of ensuring each server left with the accurate amount of money, while the restaurant received a prescribed amount of cash daily. Checked guests in for their reservations and working with the management staff and table assignor to ensure that the guests are seated in a time for their reservations. Provided exemplary guest satisfaction and responded to unforeseen circumstances while anticipating the needs of fellow employees and guests. Trained and shadowed 5 new hires.

  • General Teller

    May 2017 - Aug 2017

  • Food and Beverage Host

    Dec 2016 - Aug 2017
• 

  Rosen hotels & resorts

  Apr 2017 - Apr 2018

  Served customers in high-volume convention hotel with 1,501 rooms. Ensured that guests received unique dining experience by tending to their needs, answering menu questions, and providing guest recoveries. Assisted servers and fellow employees in ensuring the efficiency and flow of the restaurant, which includes bussing tables, running food, and conveying food and drink orders. Interacted with guests and prepared food table-side for a unique and interactive dining experience.

  • Server

    Dec 2017 - Apr 2018

  • Server Assistant

    Apr 2017 - Dec 2017
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  Quickly corporation

  Apr 2018 - Dec 2018

  Shift lead

  Counted tips and verifying cash register daily. Performed inventory weekly on food and beverage-related items, including dry goods. Made strategic decisions regarding potential hires, daily staffing arrangement, and POS optimization.Ensured that operations abide by appropriate food safety standards.

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  Holiday inn club vacations

  Dec 2018 - now

  Exhibiting adaptability and creativity in reopening three separate F&B operations in a pandemic setting, scaling from quick-service to full dine-in restaurantWorking with FOH/BOH teams to implement special food and bar menu items for holidays and special eventsExecuting changes to resort-wide beverage program, including pricing and offeringsUtilizing historical room night data and occupancy to make informed decisions on staffing, par levels, and restaurant/bar specialsCreating and implementing restaurant and bar SOPs to streamline and maximize service time and qualityMaintaining positive relationships with internal and external teams and vendors involved in daily operations across three F&B outlets Show less Supervising a team of 15 employees consisting of bartenders and servers in a high-volume outlet, with daily gross revenues averaging $5,000.Worked line-by-line on POS recipes in four food and beverage outlets on property to accurately reflect inventory being pulled with each ordered item. Redesigned POS button layouts in four food and beverage outlets on property for ease of access and user friendliness.Created departmental training checklists, procedures, and tests for new hires.Placing liquor orders three times a week to ensure that business needs and supply meets par inventory levels.Ensuring operations run according to food safety standards, and enforcing the practice of safe alcohol service. Show less

  • Manager of Food and Beverage

    Apr 2021 - now

  • Assistant Manager of Food and Beverage

    Mar 2020 - Apr 2021

  • Supervisor of Food and Beverage

    Dec 2018 - Mar 2020